I was looking for great roofing company. I scheduled 5 estimates with different companies. IBEX Roof was 3rd on my list. Kyle came and did presentation that absolutely sold me. I didn't even waited for the... read moreI was looking for great roofing company. I scheduled 5 estimates with different companies. IBEX Roof was 3rd on my list. Kyle came and did presentation that absolutely sold me. I didn't even waited for the 2 remaining companies and their estimates. Kyle was professional and friendly. Next stop was Johnny the project manager. Johnny contacted me to introduce himself and walked me thru what will be next. Johnny explained everything clearly and in timely manner. Again being very professional and attentive to whatever questions I had. All was scheduled for 11/23/22.Fidel and Don arrived on time, introduced themselves and went straight to work. Amazing work by 2 hard workers. They finished at 4:30pm and came back on Thanksgiving ( I had no problem with that) to dov the final touch ups and clean up. Today 11/25/22 Johnny came back for final walk thru. I am very happy and satisfied with the great job they did. Amazing work . I forgot to mention that free gutters promotion with my roof will be installed on 12/1/22Here are pictures before and after. I highly recommend this company THANK YOU read less
We just had our roof and gutters replaced by IBEX/Happygutters and it turned out great. Cailen was the project manager and was in great communication with us thorough the entire process. They were more pricey than other companies, but also... read moreWe just had our roof and gutters replaced by IBEX/Happygutters and it turned out great. Cailen was the project manager and was in great communication with us thorough the entire process. They were more pricey than other companies, but also offered a higher quality material and a longer warranty. They were able to get us on the schedule within a week or so, whereas other companies were going to make us wait 6+ weeks. The crew stayed on schedule the entire time and they were very nice. Although the price tag is kinda tough to swallow, I believe it was very much worth it. read less
The project was finished on time. Only one issue that they will be coming back to complete.I was very happy with dealing with sales rep and other staff that I dealt with on the telephone and on the walk... read moreThe project was finished on time. Only one issue that they will be coming back to complete.I was very happy with dealing with sales rep and other staff that I dealt with on the telephone and on the walk through for the project and they are coming back to complete the issues I had. The roof looks great. read less
I’ve used this roofing company twice now, once for a roof leak three years ago and more recently for a roof replacement. They are a great company, very professional, do high quality work, and meticulous job cleanup. I would highly... read moreI’ve used this roofing company twice now, once for a roof leak three years ago and more recently for a roof replacement. They are a great company, very professional, do high quality work, and meticulous job cleanup. I would highly recommend to others! read less
They did an excellent job with installing my new skylights! No leaks. No problems. Im so glad that I found them. Thank you so much!
We recently had two small flat roofs replaced. The person Ibex sent was Luke. He was great to work with and did excellent work. I highly recommend him.
Great work & service as always!
We had a very good experience with this company and their great work. They were a very professional, cordial and respectful group of people from the management to the workers. They provided quality work in a very timely manner.... read moreWe had a very good experience with this company and their great work. They were a very professional, cordial and respectful group of people from the management to the workers. They provided quality work in a very timely manner. I would certainly recommend them to others. read less
Great crew and company. On time. Excellent workmanship! Thank you.
Awesome people helped us!! Highly recommended!!
We were devastated when the roof on our less than 6 year old home started leaking and the plaster in the family room began to crumble and fall. We initially contacted a plumber who advised us the leak was due... read moreWe were devastated when the roof on our less than 6 year old home started leaking and the plaster in the family room began to crumble and fall. We initially contacted a plumber who advised us the leak was due to a worn toilet seal. The leaking continued and after going through a leak detection service, a different roofing contractor and much frustration Ibex came to our rescue. I can not say enough about their wonderful customer service, professional staff and willingness to work with us to detect and resolve the problem. Everyone we have interacted with has been kind, courteous and professional. I would highly recommend Ibex Roof in Ridgefield. read less
there a LOT of roofing companies, but we would heartily recommend ibex roof because they are professional,, hard working, fast and respnsible. and EVERYONE is very friendly and personable ! we got our house re roofed, and while it seems... read morethere a LOT of roofing companies, but we would heartily recommend ibex roof because they are professional,, hard working, fast and respnsible. and EVERYONE is very friendly and personable ! we got our house re roofed, and while it seems strange to say this, as we just spent thousands of dollars, it was a most pleasant experience, thanks to the people at ibex, from the office staff on the phone to aaron, johnie and the work crew, we have no hesitation in telling anyone to use ibex roofing. they deliver on their promises and do it efficiently with pride and friendliness. if we could give them 6 stars we would !! read less
Hired Ibex to install a solar tube and they did a fantastic job! They communicated throughout the process (from bid to install), showed up on time, cleaned up after their work and were reasonably priced. I love my “new” kitchen... read moreHired Ibex to install a solar tube and they did a fantastic job! They communicated throughout the process (from bid to install), showed up on time, cleaned up after their work and were reasonably priced. I love my “new” kitchen now that there is daylight in it. Thanks, Ibex for such a painless process! read less
Excellent service from Ibex roof & Happy gutter! We had our new gutter replacement and couldn’t be more happier. Two gentlemen did a great job installing the new gutters it’s looks beautiful. The teams are professional,friendly and polite. Great communication... read moreExcellent service from Ibex roof & Happy gutter! We had our new gutter replacement and couldn’t be more happier. Two gentlemen did a great job installing the new gutters it’s looks beautiful. The teams are professional,friendly and polite. Great communication from everyone at Ibex. Thank you so much! read less
Excellent service and quickly came out and gave estimate and was out in 2 days and finished job and even put moss killer on roof for us
they are environmentally concerned,efficent, true to their word and extremely friendly. quality work, on time, and good product at a good price. we would give them 6 stars and an A +. from the office staff to aaron to... read morethey are environmentally concerned,efficent, true to their word and extremely friendly. quality work, on time, and good product at a good price. we would give them 6 stars and an A +. from the office staff to aaron to johnie and all the work crew, thumbs up !! if we had another roof to do, we would absolutely hire ibex roofing ! read less
I have used IBEX roofing in the past. They did not disappoint me this time either. I found them to be very professional. Communicating through the entire process. From the complete roof tair off to include... read moreI have used IBEX roofing in the past. They did not disappoint me this time either. I found them to be very professional. Communicating through the entire process. From the complete roof tair off to include sheeting, new rafter tails, facia and gutters, sun tunnels they were great. They were the best! read less
At the time of writing this review IBEX has completed re-roofing my house but just waiting for my new gutters. IBEX was awesome every step of the way. They were always available for any questions I had and they were... read moreAt the time of writing this review IBEX has completed re-roofing my house but just waiting for my new gutters. IBEX was awesome every step of the way. They were always available for any questions I had and they were courteous and knowledgeable. My neighbor even commented on the incredible job they did. read less
Really appreciated the people at IBEX. From the initial contact to completion of the project. They set a time frame and they worked within the time frame. I would have no problem recommending them to my neighbors.
They were very professional to work with from start to finish. You could see that all the employees like their job, by the way they did their job. I would and will let people know what a great company this is
Our experience with Ibex was a headache to begin with. We were well aware that we needed a reroof and we received bids from 3 roofing companies. While Ibex was not the cheapest, we were impressed with their salesguy, Dan,... read moreOur experience with Ibex was a headache to begin with. We were well aware that we needed a reroof and we received bids from 3 roofing companies. While Ibex was not the cheapest, we were impressed with their salesguy, Dan, who was very confident in their product. When we were ready to put our money down and sign the contract, we were unable to get a hold of Dan after several calls and voicemails over two weeks. We finally called the Ibex office and learned that Dan no longer worked for the company. This made us uneasy because he was the reason why we were sold on Ibex. Another salesguy was sent out to our house to revisit the contract that Dan had put together and to take our down payment. After a few days, we were put on the schedule and to our surprise, we were only a few weeks out, which was nice. We received an email detailing out our pre-inspection date, job start date and the post-job inspection date. The day of the pre-inspection came and no one showed up for the appointment. I reached out to the office and was told that the email that we were sent was incorrect and that we were actually a day behind. The person I spoke to in the office took the blame for not communicating the delay to us and sent the job site supervisor (Johnny) to our house that day. When Johnny came out, he said it was Dan's fault for mis-scheduling. Work started a day later than originally anticipated but the workers showed up on time and worked quickly. Unfortunately, they dropped a sheet of plywood through the roof, putting a hole in our ceiling which Ibex did take care of fixing, at their cost (but did a terrible job) but later found out that the workers knew they dropped it and never said anything to anyone until they were asked about it. We had to let the supervisor know of the damage. Work got done in 2 days but the workers never told us they were done and just up and left. We had a few questions as to the work done but had no one to ask, so we were thankful that Johnny was willing to answer our call and answer our questions on a Friday before a three day weekend. If the workers told us they were leaving, we would have been able to go over those concerns with them. As for the rood itself, we got a new roof. Nothing spectacular, it's the same roof we would have got if we would have got with any of the other companies. All in all, communication with Ibex is a real problem and made the whole project a mess. Seems like they have too many cooks in the kitchen and a high turnover rate which causes a lapse in information. The information they do send out is incorrect and appointments were missed or late on several occasions. It was really frustrating to be the one always reaching out to confirm information that they sent us. I felt like we were just another name on their list and just wanted to get the job done so they could get on to the next job. Johnny was the only one in the company that actually made us feel like they cared about our questions on the single largest investment we have made into our home, other than the house itself. We will not be recommending Ibex to anyone. We should have turned away when we couldn't get ahold of them the first time. read less
Ibex was a great choice. We interviewed 3 roofing companies and decided on Ibex for a variety of reasons: their strong guarantees/warranties, their employee investment, their thorough initial inspection, the effort they put into ensuring we understood why each step... read moreIbex was a great choice. We interviewed 3 roofing companies and decided on Ibex for a variety of reasons: their strong guarantees/warranties, their employee investment, their thorough initial inspection, the effort they put into ensuring we understood why each step of the roof/gutter replacement needed to happen, and their clear and thorough written record / paperwork. This was my partner and I's first major home improvement investment, so we gravitated toward Ibex who explained all the materials they would be installing and in what order, performed a roof inspection and walked us through what they'd observed during their inspection, talked to us about roof replacement risks and how Ibex mitigates them (such as their "30 day no tire pop warranty" should any debris be missed during cleanup -- however, this has gone unused as no debris was left behind), and who made sure to include a discussion on attic ventilation. The roof agreement copy we received prior to contracting them lists all of the materials they would use and work they would perform -- it's more clearly laid out and thorough than what we received from other companies, which provided us with a quality reference once we sat down to compare all 3 contractors under consideration. Ibex replaced our house roof + carport roof + gutters. Total cost was $20,861. This cost was in the middle of the 3 bids we received. We went with a composite asphalt shingle, needed our chimney re-flashed, had our exhaust vents as well as pipes+boots replaced, went with stainless steel nails, and had our gutters replaced with colored ones, which are slightly more expensive than white. The only area of improvement for Ibex was their organization -- they ran out of material one day and planned to come back the next, but didn't come back until a couple days after. We had the final inspection scheduled for a particular day/time but during the call to confirm the inspection received a different day/time. None of this ended up being a problem for us -- we were flexible and Ibex graciously accommodated us during the entire process. Every worker we interacted with -- sales, office, roofer -- was friendly and competent. read less
I recently had 2 skylights installed and overall had a great experience working with IBEX. They were quick to provide an estimate and get me scheduled for work. Unfortunately, due to supply chain issues, we had to reschedule the install... read moreI recently had 2 skylights installed and overall had a great experience working with IBEX. They were quick to provide an estimate and get me scheduled for work. Unfortunately, due to supply chain issues, we had to reschedule the install date as there was a delay in receiving the correct skylights. Besides that, the service was exceptional and the staff very knowledgeable. The quality of work done immaculate and the price very fair. I would certainly recommend IBEX or your roofing project needs. read less
Kettner, of the Ibex team, did an excellent job re-roofing my studio. He was professional, pleasant, and thorough. His ethics are top-notch; a real craftsmen who takes pride in in his work.
Luke came out and did an amazing job adding new vents and repairing areas of our roof. Very expressed with his clean-up afterwards. It was easy to communicate with Luke and IBEX.
IBEX roofing was great to work with. Quality job and the office staff handled all the logistics perfectly. I would definitely use them again!
Customer service is very responsive, workers are on time and friendly.
Getting my roof done soon with IBEX. Very excited.
Quality work prompt and courteous
Gabriel did a good job
Thank goodness we had the opportunity to learn of IBEX Roof after making first contact with a bright, knowledgeable salesperson at the 2021 ******** Home and Remodeling show! We are very pleased with the workmanship of the **** staff and... read moreThank goodness we had the opportunity to learn of IBEX Roof after making first contact with a bright, knowledgeable salesperson at the 2021 ******** Home and Remodeling show! We are very pleased with the workmanship of the **** staff and the product installed. **** and **** were attentive to our questions and very respectful of our home, property and our beloved dog. Amazed they tackled the job during the worst high temperatures (and battled yellow jackets too.) Trusting that they are fairly compensated for their work ethic and steadfastness to get the job right. ****** performed the final inspection and was most attentive to our comments. Congrats on a 'job well done!' We absolutely endorse and recommend **** to any homeowner seeking a new roof! read less
Our roof is not very old, but we chose Ibex to do our moss removal and gutter cleaning because they are a roofing company and had excellent reviews from people that had had these same services performed. We were... read moreOur roof is not very old, but we chose Ibex to do our moss removal and gutter cleaning because they are a roofing company and had excellent reviews from people that had had these same services performed. We were not disappointed - they were prompt, professional, did a great job, and cleaned up! They even let us know about an issue they found during the process of doing the job, which we probably would never have known about if we had chosen someone else. We appreciated having before and after pictures since we don't actually go up on the roof! :) They made it easy to get our other issue fixed, so we should be good to go until next year when they are supposed to have us on a list to automatically take care of the moss and gutters without all the fanfare of this first time! Looking forward to that! Something to be said for preventive maintenance! read less
I would rate IBEX as a 5 star roofing company. Everyone that I met or talked to at the company was extremely friendly and professional. They even helped me process a warranty claim on my shingles that saved... read moreI would rate IBEX as a 5 star roofing company. Everyone that I met or talked to at the company was extremely friendly and professional. They even helped me process a warranty claim on my shingles that saved me about half the total cost. I've had a lot of exposure to roofers over the years and have owned 5 businesses myself. The crew that did my roof was extremely fast, friendly and they did an excellent job. If I were still in business I would be happy to have them working for me. The job was done right, everything was cleaned up properly and they made sure I was happy with the results. read less
This is a top notch outfit. Johnny, the roof coordinator did an outstanding job in keeping me informed through the project and answered all my questions. A special shout out to Jose and his team. Their work in reroofing my... read moreThis is a top notch outfit. Johnny, the roof coordinator did an outstanding job in keeping me informed through the project and answered all my questions. A special shout out to Jose and his team. Their work in reroofing my home exemplified the craft. The project stayed on schedule. Jose and his team were very professional and worked extremely hard. Bottom line, they hustled the whole time. I recommend this company for any of your roofing needs. Ask for Johnny and Jose and his team. You can’t go wrong. read less
I was so impressed with the service that we got from IBEX roof! It only took 8 days(!!) from problem diagnosis to total repair. The contractor arrived on time, did an excellent job repairing the roof, and even finished ahead... read moreI was so impressed with the service that we got from IBEX roof! It only took 8 days(!!) from problem diagnosis to total repair. The contractor arrived on time, did an excellent job repairing the roof, and even finished ahead of schedule. The repair work was very thorough and high quality, and the contractor was super friendly and knowledgeable. I am totally going to keep them in mind for any future roofing needs that we have. 10/10 would recommend!! Thank you so much for your help, IBEX! read less
Luke came yesterday to install a solar tube in our roof. What we thought was going to be a straight forward installation became complicated when he discovered that we had some cracked rafters (very old house) up there. He ended... read moreLuke came yesterday to install a solar tube in our roof. What we thought was going to be a straight forward installation became complicated when he discovered that we had some cracked rafters (very old house) up there. He ended up spending the entire day here not only doing the install but repairing our roof to make it structurally sound. He did a great job and I love my solar tube! read less
I recently hired IBEX to remove moss from my roof and clean my gutters. Selina, in the office, and Luke, the contractor, answered all my questions and had wonderful customer service attitudes! Both were extremely pleasant to work with. Luke... read moreI recently hired IBEX to remove moss from my roof and clean my gutters. Selina, in the office, and Luke, the contractor, answered all my questions and had wonderful customer service attitudes! Both were extremely pleasant to work with. Luke did a phenomenal job and paid attention to doing a complete and thorough job! I would absolutely hire IBEX again!! read less
Recently got my roof replaced and it was a smooth experience. The team was friendly and walked me through each part of the roofing process. They cleaned up after themselves and worked quickly. I would recommend IBEX to my family... read moreRecently got my roof replaced and it was a smooth experience. The team was friendly and walked me through each part of the roofing process. They cleaned up after themselves and worked quickly. I would recommend IBEX to my family and friends. They also sent me cookies which was a nice touch and motivated me to write a nice thank you for the good service! read less
Called them out in recommendation of my realtor for gutter cleaning and moss removal. Their rep was professional and courteous and the price quoted was quite reasonable. They showed up in time and did the work as promised, with photos... read moreCalled them out in recommendation of my realtor for gutter cleaning and moss removal. Their rep was professional and courteous and the price quoted was quite reasonable. They showed up in time and did the work as promised, with photos to help me understand what was done. I would definitely recommend them. read less
IBEX replaced our roof. Everyone we dealt with were professional and a pleasure to do business with. Roof looks great Fair price, fast, punctual, safe, clean and nice. The world needs more like this. Wholeheartedly recommend IBEX. Thanks IBEX... read moreIBEX replaced our roof. Everyone we dealt with were professional and a pleasure to do business with. Roof looks great Fair price, fast, punctual, safe, clean and nice. The world needs more like this. Wholeheartedly recommend IBEX. Thanks IBEX good job! read less
Very nice work. Did an excellent job. They explain everything as they proceed. Not to mention they send you pictures of the before and after. Was great working with J.J. very professional and meticulous.
The two employees from Ibex that performed the moss removal, treatment and gutter cleaning were thorough and did a very good job good job. I will be using Ibex for future roof maintenance.
Luke worked very hard and in hot weather. He was by myself it took many hours. Luke would answer and questions I had. Very professional
We are very happy with JJ's work. Our roof looks brand new after he cleaned it and the gutters.
Very good job will use the company again.
Thanks for the great job!
JJdid a great job!
They were great! I had a leak in my roof and they came out and tarped it up before the new roof was installed. I will hire them for my next house when it needs roof.
I recently hired IBEX to remove moss from my roof and clean my gutters. Selina, in the office, and Luke, the contractor, answered all my questions and had wonderful customer service attitudes! Both were extremely pleasant to work with. Luke... read moreI recently hired IBEX to remove moss from my roof and clean my gutters. Selina, in the office, and Luke, the contractor, answered all my questions and had wonderful customer service attitudes! Both were extremely pleasant to work with. Luke did a phenomenal job and paid attention to doing a complete and thorough job! I would absolutely hire IBEX again!! read less
IBEX installed my new roof in 2017 at which time they did an excellent job (my home is 80 years old with lots of gables and joints and needed a complete roof tear down). On time, efficient, good... read moreIBEX installed my new roof in 2017 at which time they did an excellent job (my home is 80 years old with lots of gables and joints and needed a complete roof tear down). On time, efficient, good clean-up and a great looking new roof! Since then they have done several roof and gutter cleanings, again doing a great job, and after a recent leak at one of the vents after very heavy rains this Spring, they repaired the leak quickly and at no cost. My home is under mature Douglas Fir trees and they dump an incredible amount of debris so maintaining the roof well and dealing with a company which is responsive and does excellent work is important to me. I can highly recommend IBEX for roof installation and maintenance. read less
From the first phone call to the final inspection, everything was perfect. I really appreciated the time they took to make sure we understood each process, and clear and up front pricing. The roofing team under Jose‘s direction were... read moreFrom the first phone call to the final inspection, everything was perfect. I really appreciated the time they took to make sure we understood each process, and clear and up front pricing. The roofing team under Jose‘s direction were awesome as was the work and attention to protecting our decks and Property. The cleanup was so good I could not tell they had remove all that roofing. And the roof looks beautiful! I highly recommend this Company. A special thank you to the roofing team, The estimator Cody, and to Cailen and Johnny. OUTSTANDING! Five stars Mel and Shirley Brown read less
J.J. did what I thought was not humanly possible. In one day, in 90° heat, he installed 10 (I think) under shingle intake vents. He left the roof looking much better than he found it and you would be hard... read moreJ.J. did what I thought was not humanly possible. In one day, in 90° heat, he installed 10 (I think) under shingle intake vents. He left the roof looking much better than he found it and you would be hard pressed to find the vents unless you knew to look for them. It was an impressive tour de force for which I cannot thank him enough. I also greatly appreciated his experience and wisdom on the topic of proper ventilation. It was clear that he went above and beyond to make sure we were happy customers. Mission accomplished! read less
The service was wonderful. I have a large ranch house so it was a lot of work, but done and nicely cleaned up in 3 days. The roof hasn't been completely replaced in 27 years so they had... read moreThe service was wonderful. I have a large ranch house so it was a lot of work, but done and nicely cleaned up in 3 days. The roof hasn't been completely replaced in 27 years so they had their work cut out for them. I was impressed with the work they did - I have a strange roofline and they did a perfect job of handling it. They worked literally dawn to dusk - it looks great, and now I have a warranty. Will use them again - looking at new gutters and their maintenance plan. read less
We hired IBEX to kill the moss growing on the asphalt shingles on the north facing slopes of our roof. The workman that did the job was very cordial and very thorough. He did a good job, working... read moreWe hired IBEX to kill the moss growing on the asphalt shingles on the north facing slopes of our roof. The workman that did the job was very cordial and very thorough. He did a good job, working quickly and safely, and making sure I was satisfied before he left. Prior to the work being done there was an apparent lack of communication between the job estimator and other key people in the company leading to some confusion about what was to be done and what it would cost. read less
The tech called before arriving at the scheduled time, was extremely professional and did a great job. The price that was quoted was very good for the work. I have used IBEX in the past for moss removal, gutter cleaning... read moreThe tech called before arriving at the scheduled time, was extremely professional and did a great job. The price that was quoted was very good for the work. I have used IBEX in the past for moss removal, gutter cleaning and roof inspection and have always be very pleased with their work. I have referred IBEX to friend and family members for their homes. read less
We had a good portion of our roof treated to kill moss, than had it removed today by JJ. He did an excellent job, cleaned up all the moss that was removed, cleaned the gutters and left our... read moreWe had a good portion of our roof treated to kill moss, than had it removed today by JJ. He did an excellent job, cleaned up all the moss that was removed, cleaned the gutters and left our roof looking like new. I would highly recommend IBEX and will use them again read less
IBEX performed our roof cleaning and moss removal. We have more problems with the north side of the house and it looks great now! It’s important to maintain your roof especially if you have a lot of trees and they... read moreIBEX performed our roof cleaning and moss removal. We have more problems with the north side of the house and it looks great now! It’s important to maintain your roof especially if you have a lot of trees and they did a superior job. This is the 4th time we used INEX. read less
They cleaned the moss off my 2 story roof, and cleaned out my gutters, applied zinc, and repaired any roof needs. They quoted me prices at all stages of work and gave me options. They work hard to... read moreThey cleaned the moss off my 2 story roof, and cleaned out my gutters, applied zinc, and repaired any roof needs. They quoted me prices at all stages of work and gave me options. They work hard to earn a good review, this time, they earned it genuinely. read less
We used Ibex for a tear off and reroof along with new gutters and it went great. They were very respectable and communicative. Our new roof and gutters look amazing! Thanks Ibex!
Everyone from the phone staff to the installers were helpful, professional and true joy to work with. I would highly recommend Ibex Roofing!
