Luke came yesterday to install a solar tube in our roof. What we thought was going to be a straight forward installation became complicated when he di... read moreLuke came yesterday to install a solar tube in our roof. What we thought was going to be a straight forward installation became complicated when he discovered that we had some cracked rafters (very old house) up there. He ended up spending the entire day here not only doing the install but repairing our roof to make it structurally sound. He did a great job and I love my solar tube! hide

Several years ago I had IBEX clean my roof. I called them back this year, because I will not do this myself any longer. What a great job J.J has don... read moreSeveral years ago I had IBEX clean my roof. I called them back this year, because I will not do this myself any longer. What a great job J.J has done so far and a scheduled return to blow off the little tuffs of moss, in a few weeks. Best thing is the real roof inspection as they go. I knew that I had a little dry rot and it was going to need to be fixed. J.J. told me where the dry rot was and what would have to be done to fix the problem and the dry rot. The information came with no pressure to do the repair and the knowledge that it will need to be done at some point. Will I have them do the repair, ABSOLUTELY hide

IBEX performed our roof cleaning and moss removal. We have more problems with the north side of the house and it looks great now! It’s important to ma... read moreIBEX performed our roof cleaning and moss removal. We have more problems with the north side of the house and it looks great now! It’s important to maintain your roof especially if you have a lot of trees and they did a superior job. This is the 4th time we used INEX. hide

IBEX installed my new roof in 2017 at which time they did an excellent job (my home is 80 years old with lots of gables and joints and needed a compl... read moreIBEX installed my new roof in 2017 at which time they did an excellent job (my home is 80 years old with lots of gables and joints and needed a complete roof tear down). On time, efficient, good clean-up and a great looking new roof! Since then they have done several roof and gutter cleanings, again doing a great job, and after a recent leak at one of the vents after very heavy rains this Spring, they repaired the leak quickly and at no cost. My home is under mature Douglas Fir trees and they dump an incredible amount of debris so maintaining the roof well and dealing with a company which is responsive and does excellent work is important to me. I can highly recommend IBEX for roof installation and maintenance. hide

We hired IBEX to kill the moss growing on the asphalt shingles on the north facing slopes of our roof. The workman that did the job was very cordial ... read moreWe hired IBEX to kill the moss growing on the asphalt shingles on the north facing slopes of our roof. The workman that did the job was very cordial and very thorough. He did a good job, working quickly and safely, and making sure I was satisfied before he left. Prior to the work being done there was an apparent lack of communication between the job estimator and other key people in the company leading to some confusion about what was to be done and what it would cost. hide

They cleaned the moss off my 2 story roof, and cleaned out my gutters, applied zinc, and repaired any roof needs. They quoted me prices at all stages... read moreThey cleaned the moss off my 2 story roof, and cleaned out my gutters, applied zinc, and repaired any roof needs. They quoted me prices at all stages of work and gave me options. They work hard to earn a good review, this time, they earned it genuinely. hide

Everyone from the phone staff to the installers were helpful, professional and true joy to work with. I would highly recommend Ibex Roofing!

The tech called before arriving at the scheduled time, was extremely professional and did a great job. The price that was quoted was very good for the... read moreThe tech called before arriving at the scheduled time, was extremely professional and did a great job. The price that was quoted was very good for the work. I have used IBEX in the past for moss removal, gutter cleaning and roof inspection and have always be very pleased with their work. I have referred IBEX to friend and family members for their homes. hide

This is an addendum to my previous rave review.Ibex exceeded my expectations at resolving the communication issue.Gabe (in 100 degree heat replaced al... read moreThis is an addendum to my previous rave review.Ibex exceeded my expectations at resolving the communication issue.Gabe (in 100 degree heat replaced all my cheap gutter guards with upgraded ones.Great people-Great service,and are there for you when you have an issue.Fly by night roofers may save you a little coin ,but will probably not return if you encounter a problem.Ibex is the real deal.Hire them for all your roofing needs.Amen. hide

I have never been so impressed by a business as much as I have been by IBEX. I literally can't stop talking about our experience. I submitted an o... read moreI have never been so impressed by a business as much as I have been by IBEX. I literally can't stop talking about our experience. I submitted an online request for info and received a call the the very next day. Exceptional customer service doesn't even come close to describing the level of effort and attention to detail this company provides. Selina went out of her way to get in touch with me when my phone didn't recognize the number and unfortunately sent the call to spam. She emailed me, sent a text message, called and left voicemails. I'm so thankful for her persistence because I had no idea my phone was doing this and we are in the midst of a massive remodel curtsey of a truck hitting our house
We scheduled a visit/consultation and I received one of the most informative emails I have ever received from any businesses. Not only did it provide information about the company, it introduced their team and included an ebook about what I needed to know about roofing, choosing the right company and what to actually ask contractors. Now I don't usually read things like this and I am so thankful I did. When Dan came out to our home he was so kind and respectful, he even took off his shoes! We talked about what we would like for a new roof, and I mentioned the ebook and let him know that it has helped me so much with knowing what to ask other contractors and has helped me to weed through the potential horrors of home remodeling with shady contractors. My husband and I sat in awe as he talked about his company and how they strive for excellence. Well excellence that have! He asked to go in our attic to take a closer look at the underside of our roof and welcomed my husband to join him so they could discuss any concerns, then went on top of the roof to inspect it and discuss the leaking issues we have experienced. When he was done, my husband and I thought well we're done, nope. Dan went out to his truck and came back with a portable show room! He explained the materials and color options, all the way down to the rubber boots that fit around the vents. We were blown away and yet...there was more. Dan proceeded to open his iPad and provided a full presentation. Needless to say, I had no question unanswered and he explained things so well we didn't even have questions. We agreed on the price and thought we were saying good bye.... again I was wrong. Dan went back on the roof in the rain to take a video of the roof so he could document and explain our project to the team who was doing the work. Wow!! Just wow!!
Now fast forward just 2 weeks and we were scheduled for the install. Johnny came out a few days before the job started to check in and explain the process, drop off the trailer and make sure we knew what to expect. He was so nice and so informative as well.
The day of install the three man crew arrived and the foreman walked with me around the house and he took absolutely every measure to ensure our property was protected. They covered our pool with tarps to make sure no debris got in it, put tarps down around the house to catch anything they didn't hand dispose of. They were quick and courteous. There was not a nail to be found or a stray piece of roofing. The project was done in exactly 3 days, they meticulously cleaned up the job site every day and used a magnet roller to really ensure no nails were left behind.
Our new roof is beautiful and we could not be happier. Project done right?..... nope! Johnny came back out again today to walk the roof with my husband to make sure we were happy. My husband even decided to add on a couple of vents and they are coming back out.
Typically a company says thank you to their customer, we want to thank IBEX for not only doing and exceptional job on our roof but educating us on this epic house remodel we are taking on. They have ruined it for so many other contractors because when they show up, if they are not at the IBEX level they just don't get our time or business.
Thank you IBEX for a truly exceptional experience. We got a roof and I feel like maybe even new friends. Highly recommend! hide

They did a great job of replacing shingles and moss control.Service: Roof repair

We had a good portion of our roof treated to kill moss, than had it removed today by JJ. He did an excellent job, cleaned up all the moss that was r... read moreWe had a good portion of our roof treated to kill moss, than had it removed today by JJ. He did an excellent job, cleaned up all the moss that was removed, cleaned the gutters and left our roof looking like new. I would highly recommend IBEX and will use them againServices: Gutter cleaning, Roof repair hide

From the first phone call to the final inspection, everything was perfect.I really appreciated the time they took to make sure we understood each proc... read moreFrom the first phone call to the final inspection, everything was perfect.I really appreciated the time they took to make sure we understood each process, and clear and up front pricing.The roofing team under Jose‘s direction were awesome as was the work and attention to protecting our decks and Property. The cleanup was so good I could not tell they had remove all that roofing. And the roof looks beautiful!I highly recommend this Company.A special thank you to the roofing team, The estimator Cody, and to Cailen and Johnny.OUTSTANDING!Five starsMel and Shirley BrownServices: Gutter cleaning, Roof inspection, Attic venting, Roof installation, Attic venting installation hide

We used Ibex for a tear off and reroof along with new gutters and it went great. They were very respectable and communicative. Our new roof and gutt... read moreWe used Ibex for a tear off and reroof along with new gutters and it went great. They were very respectable and communicative. Our new roof and gutters look amazing! Thanks Ibex!Services: Roof installation, Gutter installation hide

The whole crew were very professional and friendly. Quality work, done very quickly and no trash left behind. We are a very happy customer!

These guys are truly the best. I wanted a certificate for how long my roof would last to hand to prospective buyers when I sold my house. Sebastián s... read moreThese guys are truly the best. I wanted a certificate for how long my roof would last to hand to prospective buyers when I sold my house. Sebastián showed up on time, did the inspection, gave me pictures of what needed fixing and then...done! Easiest inspection ever. hide

5 years ago we decided to take bids for a new roof-IBEX won the bid a/c honesty and integrity.This month we had IBEX install gutter guards on the top ... read more5 years ago we decided to take bids for a new roof-IBEX won the bid a/c honesty and integrity.This month we had IBEX install gutter guards on the top half of the south side of the house.Due to a miscommunication our old gutter guards were removed,we did not request this.The company is resolving this issue by replacing our old gutter guards.IBEX did a superb job with the new roof and the new gutter guard,and provided world class service in resolving our old guard issue.When you are obtaining bids for a new roof or new gutters or guards you would be wise to consider IBEX ROOFING.Competitive pricing,hard workers,honest employees.Rare in this age. hide

I hired them to remove moss from my roof and shed. Each time they came, they found more work to be done at added cost. I ended up spending over $300... read moreI hired them to remove moss from my roof and shed. Each time they came, they found more work to be done at added cost. I ended up spending over $3000 for service I expected to cost around $1000. Just be sure you know what you want done. Some of the work was not done right, so had to be redone.Service: Roof repair hide

My roof wasn’t in great shape and was noticeable. Had a sunken portion of the roof which led me to call Ibex. The inspection fee goes in with the fina... read moreMy roof wasn’t in great shape and was noticeable. Had a sunken portion of the roof which led me to call Ibex. The inspection fee goes in with the final amount due after service is complete which is nice. They came out multiple days to fix multiple problems and I’m very happy with the quality and timeliness of their work. The guys that came were open to all my questions and I learned a few things from the information they gave me. I would call them again when I need my roof replaced.Services: Roof repair, Roof damage repair, Roof inspection hide

I researched and called 5 other roofing companies, before settling on IBEX. IBEX was the only place that had amazing customer service, offered a free ... read moreI researched and called 5 other roofing companies, before settling on IBEX. IBEX was the only place that had amazing customer service, offered a free estimate, and had transparency around the costs of the project. I was pleasantly surprised by the whole process from start to finish.Scheduling (Selina) & getting the estimate (Austin):Selina was my first contact with IBEX and she was friendly and easy to work with. Once my appointment with was made, I received an email with the picture of the IBEX representative (Austin) who would be coming to my home. Austin came on time and was friendly and knowledgeable. He provided me with an estimate after doing a thorough inspection of the roof. The visit, inspection and estimate were free.Throughout the scheduling process, all the representatives I spoke to either over the phone or through email provided me with information I needed in a timely manner.Work:The work done on my roof included: replacement of 3 fascia boards, pipe boot replacement, sealing of nails, replace vent flap, 7 box vent replacements, and cleaning of roof and gutter.I can't say enough about JJ (or Jonathan), the person who repaired my roof. JJ communicated with me throughout the 2 days he was at my house. He even called me to let me know he would be later than expected on the first morning. JJ was hard working, professional and answered any questions I had.Billing (email from Khris, admin. assistant):After the work was done, I noticed that one of the fascia boards was not replaced. When I reached out to IBEX, via email and after hours, Cailen (repair manager) immediately responded and scheduled the work to be done the following day.Whole Experience:I can't say enough about my whole experience with this company. I will definitely be using them for future roof repairs & maintenance, and recommending them to my friends and neighbors. Thank you to the IBEX team!Services: Roof repair, Gutter cleaning, Attic venting installation hide

Contacted IBEX for a repair and estimate to fix or completely tear off. I received three bids and IBEX was the only one that "didn't" want to do a co... read moreContacted IBEX for a repair and estimate to fix or completely tear off. I received three bids and IBEX was the only one that "didn't" want to do a complete tear down. they have consistently said i have six or seven years left on my roof. the people that work for IBEX are qualified roofers. they are straight up with you and provide pictures (for those who can't get on their roof (me) ) to support their recommendations. the price was within my budget !! I had Gabe do the repairs and flashing work, and JJ cleaned off / treated / repaired some loose gutters in 95 degree heat !!
both did impeccable work. if you need some roof attention, you have to call these people.
i highly recommend this Company. hide

IBEX has done several projects for us and have always been reliable. Their work is excellent and the people doing the job are friendly and are respect... read moreIBEX has done several projects for us and have always been reliable. Their work is excellent and the people doing the job are friendly and are respectful of the landscaping underneath their work area. That hasn’t been the case with other roof contractors we used before finding IBEX. Now I won’t use anyone else.Services: Roof installation, Roof repair, Gutter cleaning hide

Did a great job repairing damage caused by a fallen branch, and kept in touch with me leading up to the scheduled date in case they were able to get t... read moreDid a great job repairing damage caused by a fallen branch, and kept in touch with me leading up to the scheduled date in case they were able to get to it earlier, which they were able to do. Very happy with all aspects of the work done.Service: Roof repair for storm & wind damage hide

Great service and crew, took care of all of our roofing needs efficiently and were transparent about each step of the process and the roof came out gr... read moreGreat service and crew, took care of all of our roofing needs efficiently and were transparent about each step of the process and the roof came out great hide

I researched and called 5 other roofing companies, before settling on IBEX. IBEX was the only place that had amazing customer service, offered a free ... read moreI researched and called 5 other roofing companies, before settling on IBEX. IBEX was the only place that had amazing customer service, offered a free estimate, and had transparency around the costs of the project. I was pleasantly surprised by the whole process from start to finish.
Scheduling (Selina) & getting the estimate (Austin):
Selina was my first contact with IBEX and she was friendly and easy to work with. Once my appointment with was made, I received an email with the picture of the IBEX representative (Austin) who would be coming to my home. Austin came on time and was friendly and knowledgeable. He provided me with an estimate after doing a thorough inspection of the roof. The visit, inspection and estimate were free.
Throughout the scheduling process, all the representatives I spoke to either over the phone or through email provided me with information I needed in a timely manner.
Work:
The work done on my roof included: replacement of 3 fascia boards, pipe boot replacement, sealing of nails, replace vent flap, 7 box vent replacements, and cleaning of roof and gutter.
I can't say enough about JJ (or Jonathan), the person who repaired my roof. JJ communicated with me throughout the 2 days he was at my house. He even called me to let me know he would be later than expected on the first morning. JJ was hard working, professional and answered any questions I had.
Billing (email from Khris, admin. assistant):
After the work was done, I noticed that one of the fascia boards was not replaced. When I reached out to IBEX, via email and after hours, Cailen (repair manager) immediately responded and scheduled the work to be done the following day.
Whole Experience:
I can't say enough about my whole experience with this company. I will definitely be using them for future roof repairs & maintenance, and recommending them to my friends and neighbors. Thank you to the IBEX team! hide

IBEX cleaned my gutters and installed leafguards. Very neat and professional job. I’m very satisfied with their work.

Everything about our experience with IBEX Roof was very professional and straightforward. We were told what to expect and things went accordingly. O... read moreEverything about our experience with IBEX Roof was very professional and straightforward. We were told what to expect and things went accordingly. On the walk-through after work was completed, they showed pictures from up on the roof and talked through all of the important details. We have no reason to take them up on the offer yet, but they made clear they stand behind the quality of the roofing job if we do find any problems. hide

This is a review of both Ibex Roof and Happy Gutters as I had work done on both. What I most appreciated is that they really cared about the work bei... read moreThis is a review of both Ibex Roof and Happy Gutters as I had work done on both. What I most appreciated is that they really cared about the work being done correctly. I had them out for a roof repair, roof cleaning and gutter adjustment. For the roof work, they had to come out several times to ensure that the moss was killed and because the leak was not a straight foward repair job, it required 2 different patches to fix. Instead of trying to just do the cleaning and possibly damage the roof in the fewest trips possible, they took their time and did it right. As a result, my 20 year old roof may last another 10 years. As for the gutter adjustment, they not only fixed some incorrect sloping, they also fixed damage that was NOT part of the original quote, but happened between visits by some tree trimmers without any extra charge. hide

From estimating to final inspection, IBEX was one of the best business experiences we have had. Thank you for the great work!

Our job was to re-roof 3 barn style outbuildings. Our backgrounds are both in construction, overhaul, and project management of utility/industrial eq... read moreOur job was to re-roof 3 barn style outbuildings. Our backgrounds are both in construction, overhaul, and project management of utility/industrial equipment.

The crew, led by Jose, that actually did the re-roof work, was great - knowledgeable, efficient, and personable. Trailer drivers and the material delivery subcontractor were good as well.
The office and oversight is another matter. There were too many different people contacting us. Paperwork contradicted itself. One phone call to set up the start date said the call was being recorded - why?
The coordinator was 5 hours later than we were told the first day, talked like a used car salesman to us and to the crew, then left. He called a full day after the job was completed, asking if the crew was still there working - he had no idea they were done. He showed up on time to do a final checklist and mostly to collect the final check. He told us he was new to the job by a month. If it was that difficult, he shouldn't be out running jobs yet. So we feel he was completely superfluous - as far as we could tell, the crew handled everything themselves just fine.

We are pleased with the new roofs.

We'd give the crew 5 out of 5 stars, but oversight 1-1/2.

This review shouldn't reflect on the crew, but on management. hide