Very punctual! Courteous and knowledgeable representatives! High quality work!
Quick service, fair price and quality work. Definitely recommend.
Did an excellent job
I think Ibex and their crew did an excellent job for me from start to finish. They were careful and did great cleanup also . They were available to answer any questions. Professional and friendly customer service. I would highly... read moreI think Ibex and their crew did an excellent job for me from start to finish. They were careful and did great cleanup also . They were available to answer any questions. Professional and friendly customer service. I would highly recommend them. read less
They did it in 1 day.... Love the new gutters
IBEX Roof did excellent repair of flashing on my roof and chimney plus moss removal. They were very professional to work with in all aspects of the job.
our main service was to remove moss -- very well done!
We got quotes to replace our 20+ year old gutters and chose this company because the representative took time to schedule a very informative, non pushy meeting with us to show us the differences of what we could choose from.... read moreWe got quotes to replace our 20+ year old gutters and chose this company because the representative took time to schedule a very informative, non pushy meeting with us to show us the differences of what we could choose from. The company installed the gutters in what seemed like less than 2 hours. Life time warranty; can't beat that! read less
The sales presentation did not pressure us, and the work was done professionally and on time. We're very happy with our new roof.
Excellent annual roof inspection and cleaning service from Ibex Roof. Highly recommend this company for their honesty, competence and expertise!
We recently had a tree fall on our home. After multiple bids, we chose IBEX for a combination of services because they were the most thorough, price competitive and incredibly professional. They replaced insulation, fixed our damaged roof,... read moreWe recently had a tree fall on our home. After multiple bids, we chose IBEX for a combination of services because they were the most thorough, price competitive and incredibly professional. They replaced insulation, fixed our damaged roof, added vents to code, replaced gutters and identified mold issues that we were able to remediate. They were honestly fantastic to work with and very responsive in their communications. IBEX was the only company to actually get into our attic, take photos and measurements and reviewed true data with us. Ask for Aaron... he won us over with his professionalism! read less
Our roofing project with Ibex was great from start to finish. Everyone involved was professional, helpful, and focused on the task at hand. The work crew was respectful of our property and made sure that the job site was clean... read moreOur roofing project with Ibex was great from start to finish. Everyone involved was professional, helpful, and focused on the task at hand. The work crew was respectful of our property and made sure that the job site was clean at the end of each day, especially when they wrapped up. Questions or problems were resolved quickly and without drama. All promises made were kept without question. Best of all, communication was exceptional. read less
Great company. They fixed everything excellent and clean up the area near the house. Absolutely recommended this company!
Of the 3 roofers who came to give us quotes, Ibex was the only one that went into the attic to inspect where the leaks were actually coming in. Their quote was a little higher than the others but they... read moreOf the 3 roofers who came to give us quotes, Ibex was the only one that went into the attic to inspect where the leaks were actually coming in. Their quote was a little higher than the others but they were extremely thorough and professional. They offered upcycled shingles which we appreciated as well. We were told the job would take 3 days but they got it done in 2. No nails or trash left behind anywhere. Excellent company. read less
They are very quick. , polite , & pick up mess before they go to lunch & when done at night. They answer any questions u have. If u have animals that go out side they work... read moreThey are very quick. , polite , & pick up mess before they go to lunch & when done at night. They answer any questions u have. If u have animals that go out side they work with you as long as you work with them on it. All in all great company and great experience 👍 read less
They are very quick. , polite , & pick up mess before they go to lunch & when done at night. They answer any questions u have. If u have animals that go out side they work... read moreThey are very quick. , polite , & pick up mess before they go to lunch & when done at night. They answer any questions u have. If u have animals that go out side they work with you as long as you work with them on it. All in all great company and great experience 👍 read less
When tackling a huge project like replacing a roof, you want the right people / company in your corner. From the moment we put a request out for bids, IBEX quickly went to the top of our list, and they... read moreWhen tackling a huge project like replacing a roof, you want the right people / company in your corner. From the moment we put a request out for bids, IBEX quickly went to the top of our list, and they did not disappoint! We met with the salesperson, who did a full presentation, explained the process, as well as the warranty and even brought sample materials and options; this was the only company to have gone into any detail in this area. We booked with them and were immediately given a point-person, who was our contact for the entire project. He met with us prior to the start of the project, checked in throughout and met with us after the roof was finished. He even inspected the roof himself to make sure all went well prior to accepting final payment. The team assembled for the project had worked together for many years and were VERY hard-working, on time, efficient, polite and cleaned up extremely well during and after completing the project. They even repaired a portion of the roof, at no extra charge, so there were no surprise fees. We felt as if we made the right choice with IBEX and would recommend them to family and friends. read less
This company was always on-time they worked with my schedule and were very professional and I would recommend them to anyone who needs a roof
ibex made the whole process very easy. The estimator was great and explained each charge. He came back multiple times since it was hard to find where my leak was coming from. The workers were nice young adults. They were... read moreibex made the whole process very easy. The estimator was great and explained each charge. He came back multiple times since it was hard to find where my leak was coming from. The workers were nice young adults. They were skilled and professional. Overall, it was an easy experience. They even came back since after another leak was identified. Def recommend! read less
IBEX company model is aimed at providing 5 star service from start to finish. Highly recommended, don’t waste your time with other companies. Go with the best, IBEX.
After issues for years with a "new" roof, IBEX fixed the issues in one day.
Job went smooth from beginning to end. Very professional and very friendly crew.
Contractors can vary--these guys are among the best I've hired. Very strongly recommended. We have an old house and hired a fancy structural engineer to go through all the issues. One of our first repairs was a... read moreContractors can vary--these guys are among the best I've hired. Very strongly recommended. We have an old house and hired a fancy structural engineer to go through all the issues. One of our first repairs was a roof leak caused by an improperly flashed skylight with incorrectly done roof tiles. We got bids from a ton of places. Ibex was the only one that correctly diagnosed the problem and needed repair. They were the second lowest bid. So we hired them and they were fantastic. Communicative, professional, and frankly just downright pleasant throughout. They set up visits promptly with little waiting. They arrived exactly on time. They called 30 minutes before to let me know when they were coming. They were consistently professional and upbeat. It was such a good experience that I asked how to leave a review, and they told me to wait a few weeks to make sure it held up consistently to rain first. It's been perfect. I actually sent photos of the repair to a friend who runs a roofing company Chicago, and he was impressed. read less
I've dealt with dozens of contractors over the last year in our new construction home and IBEX was BY FAR the most professional and best to work with from my initial phone call through finished service. They were quick and... read moreI've dealt with dozens of contractors over the last year in our new construction home and IBEX was BY FAR the most professional and best to work with from my initial phone call through finished service. They were quick and very communicative- the job was done on the WORST weather day- but they had it handled and the job was done well! Every person I was in contact with (The person that took my call, the person that came over for the quote on the very same day, and the technician/installer) were all incredible. I HIGHLY recommend this business. I will absolutely be using them for my roof and gutter needs going forward. read less
Contractors can vary--these guys are among the best I've hired. Very strongly recommended. We have an old house with lots to do so we hired a fancy structural engineer to go through all the issues. One of our... read moreContractors can vary--these guys are among the best I've hired. Very strongly recommended. We have an old house with lots to do so we hired a fancy structural engineer to go through all the issues. One of our first repairs was a roof leak caused by an improperly flashed skylight with incorrectly done roof tiles. We got bids from a ton of places. Ibex was the only one that correctly diagnosed the problem and needed repair. They were the second lowest bid. They were the most responsive.So we hired them, and they were fantastic. Communicative, professional, and frankly just downright pleasant throughout. They set up visits promptly with little waiting. They arrived exactly on time. They called 30 minutes before to let me know when they were coming. They were consistently professional and upbeat. Finished what they started same day. It was such a good experience that I asked how to leave a review, and they told me to wait a few weeks to make sure it held up consistently to rain first. It's been perfect. I actually sent photos of the repair to a friend who runs a roofing company Chicago, and he was impressed. read less
Contractors can vary--these guys are among the best I've hired. Very strongly recommended. We have an old house with lots to do so we hired a fancy structural engineer to go through all the issues. One of our first repairs... read moreContractors can vary--these guys are among the best I've hired. Very strongly recommended. We have an old house with lots to do so we hired a fancy structural engineer to go through all the issues. One of our first repairs was a roof leak caused by an improperly flashed skylight with incorrectly done roof tiles. We got bids from a ton of places. Ibex was the only one that correctly diagnosed the problem and needed repair. They were the second lowest bid. They were the most responsive.So we hired them, and they were fantastic. Communicative, professional, and frankly just downright pleasant throughout. They set up visits promptly with little waiting. They arrived exactly on time. They called 30 minutes before to let me know when they were coming. They were consistently professional and upbeat. Finished what they started same day. It was such a good experience that I asked how to leave a review, and they told me to wait a few weeks to make sure it held up consistently to rain first. It's been perfect. I actually sent photos of the repair to a friend who runs a roofing company *******, and he was impressed. read less
I reached out to IBEX because I experienced some damage from the recent freezing rain, rain, and high winds. It was unfortunate that the damaged area appeared to be in the same area I had repaired within the last... read moreI reached out to IBEX because I experienced some damage from the recent freezing rain, rain, and high winds. It was unfortunate that the damaged area appeared to be in the same area I had repaired within the last 6 months by another company and apparently they didn’t do such a great job. I initially reached out to the prior company only to find their number no longer in service. This led me to an internet search of local roofing contractors near me and IBEX appeared to be unmatched with ratings and reviews. I reached out to IBEX and explained my situation, and they were able to have someone come out the next day to inspect the damage, and provide an estimate, which I accepted, and IBEX completed the repair within a weeks time. I was extremely happy with the level of service, professionalism, and quick response time IBEX offered. I know I will need to have the roof replaced in the near future and will definitely be reaching out to them for an estimate. I highly recommend them if you are in need of a roofing contractor. read less
We used a IBEX to replace a roof. We had a bit of a we had a bit of an emergency situation so I didn’t get to fully vet a ton of vendors. The job seems to be done... read moreWe used a IBEX to replace a roof. We had a bit of a we had a bit of an emergency situation so I didn’t get to fully vet a ton of vendors. The job seems to be done well. I think they use high-quality materials which is good, but may increase your overall costs. I will say the process at times felt kind of sales like, but I think that was more of the process and then the people implementing it. I thoroughly enjoyed every person I interacted with. They seemed honest, and to really care about doing a good job. My only improvements would be offering the ability to mix-and-match materials to make your own package versus going with whatever the monthly special is. What you can do, but at a cost, penalty. We wanted basically the monthly package, but with a lower grade shingles and that ended up costing more than just getting a higher grade shingle. A greater flexibility for the client to find the package that works for them. I think, though this is more about their relationship with their distributors than it is them wanting to limit your choices. You also are kind of handed off from person to person as you move through the stages from purchasing, job manager to invoicing to actual roofers, so it creates a lot of communication coming at you from different points which can be a lot of times. Overall, though I would recommend working with them. read less
You did a fantastic job for us on our roof! Employees were friendly and informative. Thank you so much for the jar of cookies you sent us after the job was complete! They were delicious :-)
Overall good experience working with IBEX. The response was prompt and they also provided pictures before and after repairs. There was a separate charge for coming onsite for repair and then the cost of repair, which seemed odd. But overall... read moreOverall good experience working with IBEX. The response was prompt and they also provided pictures before and after repairs. There was a separate charge for coming onsite for repair and then the cost of repair, which seemed odd. But overall cost was within the range I was guessing. read less
Recently purchased a home and another contractor pointed out some moisture near a roof penetration. The previous owner left their invoice from Ibex’s install 8 years ago. I called asked about the moisture and if I was still covered under... read moreRecently purchased a home and another contractor pointed out some moisture near a roof penetration. The previous owner left their invoice from Ibex’s install 8 years ago. I called asked about the moisture and if I was still covered under the warranty. I was and the service rep created a ticket and within the hour the service manager called me evaluate the severity and scheduled a visit the next day. Johnny was on time and found the source of moisture (not roofing related) and inspected the rest of the roof and discussed preventative maintenance with me. Even though I didn’t purchase this roof myself through Ibex I am very satisfied with the service I received and would work with Ibex on future projects. read less
Recently purchased a home and another contractor pointed out some moisture near a roof penetration. The previous owner left their invoice from Ibex’s install 8 years ago. I called asked about the moisture and if I was still covered under... read moreRecently purchased a home and another contractor pointed out some moisture near a roof penetration. The previous owner left their invoice from Ibex’s install 8 years ago. I called asked about the moisture and if I was still covered under the warranty. I was and the service rep created a ticket and within the hour the service manager called me evaluate the severity and scheduled a visit the next day. Johnny was on time and found the source of moisture (not roofing related) and inspected the rest of the roof and discussed preventative maintenance with me. Even though I didn’t purchase this roof myself through Ibex I am very satisfied with the service I received and would work with Ibex on future projects. read less
Everyone at IBEX from sales team, front office, installers and anyone I had to interact with were both professional and easy to work with. They did an excellent job on my roof spending more time then what was originally quoted... read moreEveryone at IBEX from sales team, front office, installers and anyone I had to interact with were both professional and easy to work with. They did an excellent job on my roof spending more time then what was originally quoted because of unforeseen issues. I would recommend IBEX to anyone in a heartbeat. read less
Gabe was our salesman and repair technician. He was very clear on every detail, kind and a super good worker. Thank you all at IBEX who keep us informed on scheduling, billing and even the follow up. Thank you all.... read moreGabe was our salesman and repair technician. He was very clear on every detail, kind and a super good worker. Thank you all at IBEX who keep us informed on scheduling, billing and even the follow up. Thank you all. Great company 👍❤️. read less
Install or Replace an Asphalt Shingle Roof Choosing IBEX to replace my roof was the right one for me. Working with Kyle, Johnny and their crew has been top notch and very professional from the beginning. I wanted to replace two old skylights and... read moreChoosing IBEX to replace my roof was the right one for me. Working with Kyle, Johnny and their crew has been top notch and very professional from the beginning. I wanted to replace two old skylights and Johnny went out of his way to see that the new ones were exactly what I wanted. Everything from the first bid to the work itself was explained very clearly and in a timely manner. I didn't feel pressured at all! I would recommend IBEX to anybody who's looking for a roofing contractor. They were great! read less
They came out and fixed a leak in my roof. They were kind, courteous, helpful, and did a great job promptly. We had an extremely positive shopping experience and will only use IBEX in the future.Thank you!Bob Barnes
IBEX was one of the the BEST companies I have ever worked with. They were professional, easy to get ahold of, fair priced, and did everything in their power to make us satisfied with their work. I would highly recommend... read moreIBEX was one of the the BEST companies I have ever worked with. They were professional, easy to get ahold of, fair priced, and did everything in their power to make us satisfied with their work. I would highly recommend IBEX for any roofing or gutter needs. read less
After shopping for roofers to fix a leak, I was impressed with the customer service and promptness of the IBEX staff. The estimator came out and did a thorough inspection of the roof and attic to ensure that we didn’t... read moreAfter shopping for roofers to fix a leak, I was impressed with the customer service and promptness of the IBEX staff. The estimator came out and did a thorough inspection of the roof and attic to ensure that we didn’t have any other issues. After assessing the damages, they explained the cause of the leak which was a minor issue. The other contractors that came out wanted to replace a huge portion of the roof which was unnecessary so I was glad that I reached to IBEX. From the recent ice/snow and rain that we had, the job that they did was done right. If you’re looking for an honest company with great customer service who do a great job, I highly recommend IBEX! read less
In and out in a day! Crew was efficient and professional and the site was clean when they left. We ran into a bit of a snag with one of the gutters, but Kirk came out personally to make sure... read moreIn and out in a day! Crew was efficient and professional and the site was clean when they left. We ran into a bit of a snag with one of the gutters, but Kirk came out personally to make sure all went smoothly and we got what we had wanted with no stress and no extra cost to us. That's customer service! We have already recommended them to a friend looking for new gutters! read less
Clean a Roof Every interaction we've had with Ibex Roof has been professional. Nanda provided our initial estimate and explained what we needed and provided suggestions as well as financial options. We signed up for their service that day. They kept us informed... read moreEvery interaction we've had with Ibex Roof has been professional. Nanda provided our initial estimate and explained what we needed and provided suggestions as well as financial options. We signed up for their service that day. They kept us informed as to the schedule and timeline. They arrived when they said they would. Cesar did the initial work. He was efficient and explained each step he would take to remove old items from our roof, repair old vent seals, and prepped the de-mossing of our roof. His customer service was fantastic. We will not hesitate in hiring Ibex in the future should we need additional roof work. read less
Had a very slight situation three years after the install. They were out the next day, went over the entire project and made some changes that weren't really part of the initial job...NO CHARGE
Overall great experience Edit: The relentless post-job advertising, by both email and mail, is absurd and makes me regret going with them.
I don't mind the rains of NW winters . . .but don't like how short and dark the days are. A solar tube seemed the perfect solution to maximize the daylight hours of our especially dark entry. Since... read moreI don't mind the rains of NW winters . . .but don't like how short and dark the days are. A solar tube seemed the perfect solution to maximize the daylight hours of our especially dark entry. Since IBEX had done excellent roof related work for us in the past I gave them a call, even though their website did not list solar tubes as a service. So glad I did! They do install solar tubes. Both the estimator and the installer were professional and component in their service. Now it's so nice to open the door and invite guest in to a cheery hallway instead of a dark tunnel. Thank you IBEX. read less
The technician was professional and friendly. We had some confusion with the order and it appears it was due to a merger the organization had just went through. The supervisor, the tech and clerical person were professional and also apologized... read moreThe technician was professional and friendly. We had some confusion with the order and it appears it was due to a merger the organization had just went through. The supervisor, the tech and clerical person were professional and also apologized for any inconvenience we had to put up with. There was also some scheduling problems but those were on our end. I would recommend and use Ibex again. read less
I was looking for great roofing company. I scheduled 5 estimates with different companies. IBEX Roof was 3rd on my list. Kyle came and did presentation that absolutely sold me. I didn't even waited for the... read moreI was looking for great roofing company. I scheduled 5 estimates with different companies. IBEX Roof was 3rd on my list. Kyle came and did presentation that absolutely sold me. I didn't even waited for the 2 remaining companies and their estimates. Kyle was professional and friendly. Next stop was Johnny the project manager. Johnny contacted me to introduce himself and walked me thru what will be next. Johnny explained everything clearly and in timely manner. Again being very professional and attentive to whatever questions I had. All was scheduled for 11/23/22. Fidel and Don arrived on time, introduced themselves and went straight to work. Amazing work by 2 hard workers. They finished at 4:30pm and came back on Thanksgiving ( I had no problem with that) to dov the final touch ups and clean up. Today 11/25/22 Johnny came back for final walk thru. I am very happy and satisfied with the great job they did. Amazing work . I forgot to mention that free gutters promotion with my roof will be installed on 12/1/22 Here are pictures before and after. Left is after and right is before I highly recommend this company THANK YOU read less
We had some gutter damage after a windstorm when a tree hit it. It wasn't a big job, so we thought we would not high on the priority list. We looked online for gutter repair, called and got... read moreWe had some gutter damage after a windstorm when a tree hit it. It wasn't a big job, so we thought we would not high on the priority list. We looked online for gutter repair, called and got an estimate within 24 hours. The job was completed in a timely manner. Everyone from customer service, estimator to the installation guys were friendly & courteous. We will definitely use them them when we replace any other gutters. read less
Repair or Replace Section of Seamless Metal Gutters Got the job done quickly! I didn?t do multiple quotes so I?m not sure how the pricing compares.
They were very efficient in installing the new roof and gutters. The installers and sales representatives were very helpful.
Overall great experience
I hired Happy Gutters / IBEX Roof to remove my old gutters and downspouts and replace with new. Tom came out to do the estimate. He was thorough and answered my many questions. He brought samples so I could see... read moreI hired Happy Gutters / IBEX Roof to remove my old gutters and downspouts and replace with new. Tom came out to do the estimate. He was thorough and answered my many questions. He brought samples so I could see all my choices. He patiently explained the pros and cons of each option. Then he gave me estimates on exactly the things I asked for. They were able to schedule my job within a reasonable amount of time. The installers were efficient and professional. They did great work. I'm very happy with the results. read less
Wonderful experience from the first contact to the completion of the gutter installation. Professional, efficient, friendly. This company still practices customer first policy. Highly recommend.
Amazing Service!!! leak sprung a leak and these guys saved the day. Super impressed with the entire process and focus on customer service. Nick Conces came out right away to help and sold us the right repairs. Then Luke Nunes... read moreAmazing Service!!! leak sprung a leak and these guys saved the day. Super impressed with the entire process and focus on customer service. Nick Conces came out right away to help and sold us the right repairs. Then Luke Nunes did an excellent job fixing the problem and took time to do some preventative maintenance. Great job gentlemen. If you want professional service and fast solutions, call Ibex! I can see why you have a perfect score on Google Reviews. read less
I was looking for great roofing company. I scheduled 5 estimates with different companies. IBEX Roof was 3rd on my list. Kyle came and did presentation that absolutely sold me. I didn't even waited for the... read moreI was looking for great roofing company. I scheduled 5 estimates with different companies. IBEX Roof was 3rd on my list. Kyle came and did presentation that absolutely sold me. I didn't even waited for the 2 remaining companies and their estimates. Kyle was professional and friendly. Next stop was Johnny the project manager. Johnny contacted me to introduce himself and walked me thru what will be next. Johnny explained everything clearly and in timely manner. Again being very professional and attentive to whatever questions I had. All was scheduled for 11/23/22.Fidel and Don arrived on time, introduced themselves and went straight to work. Amazing work by 2 hard workers. They finished at 4:30pm and came back on Thanksgiving ( I had no problem with that) to dov the final touch ups and clean up. Today 11/25/22 Johnny came back for final walk thru. I am very happy and satisfied with the great job they did. Amazing work . I forgot to mention that free gutters promotion with my roof will be installed on 12/1/22Here are pictures before and after. I highly recommend this company THANK YOU read less
Great crew, professional, friendly, knowledgeable, hard workers. Answered all our questions, pointed out areas of the roof that we should be aware of and see before they repaired them. Our roofing job was scheduled to be completed before a coming... read moreGreat crew, professional, friendly, knowledgeable, hard workers. Answered all our questions, pointed out areas of the roof that we should be aware of and see before they repaired them. Our roofing job was scheduled to be completed before a coming rain and it was. Very satisfied with Ibex! read less
I like the 2-step process to clean up moss growth on the roof. It was done as described and I like the peace of mind I have after the work is done.
IBEX was great! I needed a gutter cleaning and roof repair so I called a few places: IBEX was the quickest to respond and we scheduled a consult within a week. Their quotes were competitive and got the job done... read moreIBEX was great! I needed a gutter cleaning and roof repair so I called a few places: IBEX was the quickest to respond and we scheduled a consult within a week. Their quotes were competitive and got the job done pretty quickly. I'll definitely use them again in the future. read less
The service an installation was above average an the quality was excellent. I would recommend the company to family an others who need the services offered
We were very satisfied with the new roof and gutters.
The IBEX team did everything to make sure we have a beautiful new roof and address every detail.
Ibex replaced an aging roof on my Cedar Hills home and restored my expectation for a peaceful several years of "no leaks". Their team was prompt and efficient, keeping the jobsite clean and using their own trailer to haul... read moreIbex replaced an aging roof on my Cedar Hills home and restored my expectation for a peaceful several years of "no leaks". Their team was prompt and efficient, keeping the jobsite clean and using their own trailer to haul away the debris. A couple days later the job was complete and their supervisor came by to inspect the work. I was so glad to have found Ibex put this task behind me! THANKS Ibex! read less
