Job was done very professionally from start to finish. Can't get up on the roof myself so the myriad of pictures really gave me confidence the job was done right. Luke is an excellent roofer and answered all... read moreJob was done very professionally from start to finish. Can't get up on the roof myself so the myriad of pictures really gave me confidence the job was done right. Luke is an excellent roofer and answered all of my questions; he is experienced and showed it. Cailen organized the whole job and kept me informed of the progress throughout. I know IBEX did an excellent job and I recommend them to anyone needing roofing/gutter work done. read less
Great company they were on time and did a wonderful job, The clean up was very thorough. Josh and the crew are very nice and informative they kept us informed throughout the entire process. I highly recommend Ibex roofing thanks... read moreGreat company they were on time and did a wonderful job, The clean up was very thorough. Josh and the crew are very nice and informative they kept us informed throughout the entire process. I highly recommend Ibex roofing thanks for a great job. read less
From the initial consultation through the project, IBEX Roofing demonstrated excellent professionalism and customer respect. All schedules, promises, and follow-up concerns were performed with speed and integrity. We truly appreciated the detailed schedules and consistent communication with Johnny and the... read moreFrom the initial consultation through the project, IBEX Roofing demonstrated excellent professionalism and customer respect. All schedules, promises, and follow-up concerns were performed with speed and integrity. We truly appreciated the detailed schedules and consistent communication with Johnny and the entire team. We had no easy roof to replace with steep slopes. The can-do attitude was refreshing, and we valued the respect for our property shown by the craftsmen. read less
They were on time , very professional and friendly, Did a very clean job. We didn’t have to pick up after them and my plants were un harmed . Finance was easy to get and easy to set up. ... read moreThey were on time , very professional and friendly, Did a very clean job. We didn’t have to pick up after them and my plants were un harmed . Finance was easy to get and easy to set up. We would recommend them to any one that need gutters . read less
I'm really glad we went with Ibex Roof. We looked at five different estimates and companies before we decided on Ibex. They have a fair price for what they offer, they use high quality locally produced materials, and they *employ*... read moreI'm really glad we went with Ibex Roof. We looked at five different estimates and companies before we decided on Ibex. They have a fair price for what they offer, they use high quality locally produced materials, and they *employ* their workers not subcontract them (which was the only company I spoke to that does). Another rarity seems to be they have business insurance for themselves, the house, and their workers. Speaking of the workers, they are highly trained consummate professionals who got the job done expediently and correctly the first time all while being very polite and courteous; it was a great experience! In addition, our estimator Aaron answered every question confidently and without hesitation, was highly knowledgeable on the work to be performed and the materials being used, and was a great communicator through the entire process. We were not concerned about any aspect of the project, which is exactly how EVERY project, roof or otherwise, should be handled. Everything went smoothly. So like I said, I'm REALLY glad I found this place because the roof looks great. Excellent job Ibex! Thanks again! read less
My house has a concrete tile roof, so very few roofing contractors will do any work on it. One of the major concerns, if not the major concern, is knowing how to walk on the tiles without breaking... read moreMy house has a concrete tile roof, so very few roofing contractors will do any work on it. One of the major concerns, if not the major concern, is knowing how to walk on the tiles without breaking any. I was very pleased with Kettner, who replaced some of the questionable tiles on my roof, sealed/caulked for leak prevention, improved the flashing around a skylight and unplugged a downspout (and installed a screen for future clog mitigation). Kettner was very patient in explaining the situation and working with me to find the option(s) that would work for me. Most importantly, he demonstrated to me that he knew how to walk on my roof without damaging tiles. Based on Kettner’s work/communications I would give Ibex a 5 star rating, but for the following reasons I downgraded my rating a bit. Therefore, I would give Ibex a 4 star rating. The person calling me as a followup for the work done was argumentative in my opinion, in sharp contrast to Kettner. Kettner was very surprised at the overall good condition of my roof (house was built in 1987), as have been other roofers I have employed. I have researched a fair amount about what to do/not do and there is more opportunity, in my opinion, for a roofing company in offering other services for those of us who have concrete tile roofs. I wish I could have had an opportunity to speak to an Ibex decision maker about these, as it became obvious that the “followup” caller for Ibex (mentioned above) was not interested in any of these possibilities, which I would gladly pay for if offered. read less
They sent out a once of there roofers named kenttner. Show up on time di thorough inspection of the roof. Point out the damage from a former roofer I wasn’t anticipating. He took care that damage for me. The quote... read moreThey sent out a once of there roofers named kenttner. Show up on time di thorough inspection of the roof. Point out the damage from a former roofer I wasn’t anticipating. He took care that damage for me. The quote was very fair as I had a previous quotes and the company failed to ever show. Avoid pacific west roofing expensive, took forever for an generic estimate (2 mos.) had to call 3 times, and after finally putting down a down payment couldn’t even put me on the schedule after almost a month. - IBEX beat their price easily. - schedule me right there on site (less than 2 weeks). - provide before pics of problem areas and previous damage, thoroughly explain everything that was wrong and what he planned to do. - wasn’t a pushy salesman’s trying to make me buy stuff I don’t need. Solar fans would be sweet, but couldn’t tell me how cooler it would make my attic spaces. If I’m gonna spend that type of cash I need guarantees to justify the spending. - explained all the warranties which last the entire time I own the home or until I eventually replace the roof. - the offer a 5% military discount. So they are a veteran friendly company. - Kettner was prompt and respectful with his communication with me throughout the process. - kettner showed up early and on time. Completed the job by 3pm ish and that included10 roof vents install, 10 roof vent replacements, and 40 feet of edge vents. - cleaned up the little mess he made from the installs. - kettner was very personable, professional, knowledgeable, hard working, and won’t have a problem calling him up again as I saved his number for possible future work as needed. - kettner had nothing but praise for the company he works for. Great culture and he enjoys going to work each day. More companies should strive to provide such work atmospheres as happy workers enjoy what they do and take pride in there works that leads to quality work. This is coming from a small Scorp business owner. Thanks IBEX, with all the shady general contractors, sub contractors, and repair companies I have had to deal with this year. This was by far the most enjoyable and professional company I’ve dealt with. Hope my review helps the next customer. P.s. company also provides interest free loans. It works as long as you pay it off in the allotted time. read less
After asking for referrals from my neighborhood Facebook group, my husband and I decided to call Ibex for an estimate. They came out, spent about an hour doing a thorough and complete inspection of our roof and let us know... read moreAfter asking for referrals from my neighborhood Facebook group, my husband and I decided to call Ibex for an estimate. They came out, spent about an hour doing a thorough and complete inspection of our roof and let us know what would need to be done. The roofing crew arrived earlier than they said they would and they got straight to work. They cleaned up after themselves and the job was beautifully done. We appreciate that they delivered what they promised and with no stress. We have no regrets with our choice to go with Ibex. read less
Ibex did a great job with our new roof and gutters. We scheduled an appointment to get an inspection and got a prompt response. David did a thorough inspection of the roofing, proposed a plan for replacement, walked us through... read moreIbex did a great job with our new roof and gutters. We scheduled an appointment to get an inspection and got a prompt response. David did a thorough inspection of the roofing, proposed a plan for replacement, walked us through the process with precise and clear explanations for terms or concepts that we were unfamiliar with. By the end of discussion, we had a clear idea of the project timeline, materials (physical samples provided that we could ask questions about) and methods to be used as well as an exact price. A few days later, Calien, as project manager, visited to confirm logistics and schedules. On the agreed upon date, Manuel and his crew, efficiently and professionally replaced the roof. The next day, Happy Gutters, did a great job with the gutters, followed by Ibex personnel doing the attic insulation. Excellent co-ordination of all services with a follow-up inspection by Calien to complete the job. He did identify an issue for re-work at no cost to us. Great company with professional sub-contractors and competitive costs. read less
Hired IBEX to replace my roof in order to facilitate solar install. I definitely recommend them. Called them out for a free roof inspection and quote. Victor gave a very thorough inspection, he sat and explained, with pictures, what was... read moreHired IBEX to replace my roof in order to facilitate solar install. I definitely recommend them. Called them out for a free roof inspection and quote. Victor gave a very thorough inspection, he sat and explained, with pictures, what was wrong and what would be done. Competing companies didn’t come close to the level of service IBEX gave me. When the job was being completed, their project manager, Johnny, had excellent communication and professionalism. On top of all that the price they quoted is the price I paid, even with unforeseen expenses, as well as their 20 year workmanship warranty. If I ever need another roof replaced, IBEX will be my go to. read less
Great company to work with. Very friendly, knowledgeable and the work was done when they said it would be done and how they said it would be done. The quality of the work seems excellent and is guaranteed. Clean up... read moreGreat company to work with. Very friendly, knowledgeable and the work was done when they said it would be done and how they said it would be done. The quality of the work seems excellent and is guaranteed. Clean up was thorough and with care. Nice to know that we can call on competent and reliable folks to help us in the future should any further needs arise. read less
I was referred to IBEX by another customer. Hanoa was the tech that came out to do an estimate. They did a survey, recommend a treatment plan, as well as take care of an old chimney removal (I wanted). They... read moreI was referred to IBEX by another customer. Hanoa was the tech that came out to do an estimate. They did a survey, recommend a treatment plan, as well as take care of an old chimney removal (I wanted). They were detailed taking pictures and explaining the process. Quick to schedule, and bring my roof up to code. I would definitely consider using their service again in the future. read less
Ibex did an outstanding job in replacing the roof and gutters on our house. We are very pleased with the results—-a sound and aesthetically pleasing new roof. We want to thank everyone at Ibex, for their hard work, dedication, and... read moreIbex did an outstanding job in replacing the roof and gutters on our house. We are very pleased with the results—-a sound and aesthetically pleasing new roof. We want to thank everyone at Ibex, for their hard work, dedication, and professionalism, that made this possible. We would (without any hesitation) recommend Ibex, to anyone who needs the best in roofing. Val and Frank Gruber read less
The men who worked on my house, did a great job. They had Great communication, they were professional and worked efficiently to get the job done. I would have them come out again to work on my house... even have... read moreThe men who worked on my house, did a great job. They had Great communication, they were professional and worked efficiently to get the job done. I would have them come out again to work on my house... even have them over for dinner. The team leaders had been helpful and understanding. With them made the project easier. Thank you for your help and time. read less
My attic was way too hot due to inadequate venting, roof caps and insulation. Luke came out from IBEX promptly, did a thorough inspection with photos and bid right on the spot. He was really responsive and professional, as... read moreMy attic was way too hot due to inadequate venting, roof caps and insulation. Luke came out from IBEX promptly, did a thorough inspection with photos and bid right on the spot. He was really responsive and professional, as was everyone I spoke with at IBEX. Luke came out and got all the work done on time in a day, and we noticed the heat difference immediately. Highly recommend this roofing contractor. read less
Working with Ibex was great! We got our roof and gutters replaced. They upheld all parts of the agreement - including when the scope changed a bit. There were some staff turn over challenges, and they were amazing at keeping... read moreWorking with Ibex was great! We got our roof and gutters replaced. They upheld all parts of the agreement - including when the scope changed a bit. There were some staff turn over challenges, and they were amazing at keeping me updated and informed. Everyone working on our property was amazingly respectful and they always cleaned up everything. They were always on time, and the project was done efficiently and well. They even came back to do some final touch ups without any issues! Would highly recommend! Especially if you have a more technical or challenging project. They were great partners on coming up with solutions for ours! read less
My experience with IBEX Roofing Company was nothing short of excellent. From initial consultation thru installation it showed by the customer service, workmanship, dedication to customer satisfaction, and professionalism displayed by the crew members. I would recommend IBEX Roofing to... read moreMy experience with IBEX Roofing Company was nothing short of excellent. From initial consultation thru installation it showed by the customer service, workmanship, dedication to customer satisfaction, and professionalism displayed by the crew members. I would recommend IBEX Roofing to anyone in need of roofing services. read less
The company scheduled me for a next day appt. Luke was sent out the next morning, assessed the job, gave me an estimate and performed the work right then and there. After doing the work he immediately provided me with... read moreThe company scheduled me for a next day appt. Luke was sent out the next morning, assessed the job, gave me an estimate and performed the work right then and there. After doing the work he immediately provided me with before and after pictures which I was able to share with my insurance company who had concerns about tree debris on my roof. The follow up has been fantastic with this company. They have been completely professional and transparent. Luke was a pleasure to work with and, again, very professional. Would give an extra star just for Luke if I could. read less
Every aspect of this experience was 5 stars. Scheduling the assessment, the quoting process, the work itself, and the follow up to confirm the work was completed as expected was spot in. And the didn’t oversell me or pressure me... read moreEvery aspect of this experience was 5 stars. Scheduling the assessment, the quoting process, the work itself, and the follow up to confirm the work was completed as expected was spot in. And the didn’t oversell me or pressure me into a purchase I wasn’t ready for. Thank you Ibex! read less
I recently had the pleasure of engaging the services of IBEX Roofing Company for the installation of a new roof, and I am delighted to say that my experience was nothing short of outstanding. From start to finish, IBEX demonstrated... read moreI recently had the pleasure of engaging the services of IBEX Roofing Company for the installation of a new roof, and I am delighted to say that my experience was nothing short of outstanding. From start to finish, IBEX demonstrated a level of professionalism, expertise, and customer service that far exceeded my expectations. First and foremost, the quality of work performed by IBEX Roofing was exceptional. The crew members consistently displayed impressive levels of skill, precision, and attention to detail throughout the project. What truly sets IBEX Roofing apart is their unwavering commitment to customer satisfaction. They actively listened to my concerns, promptly addressed my questions, and ensured I was fully informed and involved in the decision-making process. During the initial home visit consultation, I had a conversation with Josh, one of IBEX Roofing's representatives. He inquired about the satellite dish on my roof and whether I wanted it to be removed during the roof installation process. I agreed to have it removed, assuming that the information would be relayed to the project manager. Unfortunately, it appears that this detail was overlooked, and the crew began their work without removing the satellite dish. However, I must commend the crew members for their prompt response and willingness to accommodate my request when I brought it up as the project neared completion. Despite not being initially included in their scope of work, one of the crew members assured me that he would take care of it. True to his word, he promptly removed the satellite dish. I am extremely grateful for his proactive attitude and commend him for going above and beyond to ensure my satisfaction. This incident truly highlighted the exceptional level of customer service and dedication displayed by the crew members at IBEX Roofing. In conclusion, my experience with IBEX Roofing Company was nothing short of exceptional. The outstanding workmanship, dedication to customer satisfaction, and remarkable professionalism displayed by the crew members were truly commendable. I wholeheartedly recommend IBEX Roofing to anyone in need of roofing services. read less
I recently had the pleasure of engaging the services of IBEX Roofing Company for the installation of a new roof, and I am delighted to say that my experience was nothing short of outstanding. From start to finish, IBEX demonstrated... read moreI recently had the pleasure of engaging the services of IBEX Roofing Company for the installation of a new roof, and I am delighted to say that my experience was nothing short of outstanding. From start to finish, IBEX demonstrated a level of professionalism, expertise, and customer service that far exceeded my expectations. First and foremost, the quality of work performed by IBEX Roofing was exceptional. The crew members consistently displayed impressive levels of skill, precision, and attention to detail throughout the project. What truly sets IBEX Roofing apart is their unwavering commitment to customer satisfaction. They actively listened to my concerns, promptly addressed my questions, and ensured I was fully informed and involved in the decision-making process. During the initial home visit consultation, I had a conversation with Joshua, one of IBEX Roofing's representatives. He inquired about the satellite dish on my roof and whether I wanted it to be removed during the roof installation process. I agreed to have it removed, assuming that the information would be relayed to the project manager. Unfortunately, it appears that this detail was overlooked, and the crew began their work without removing the satellite dish. However, I must commend the crew members for their prompt response and willingness to accommodate my request when I brought it up as the project neared completion. Despite not being initially included in their scope of work, one of the crew members assured me that he would take care of it. True to his word, he promptly removed the satellite dish. I am extremely grateful for his proactive attitude and commend him for going above and beyond to ensure my satisfaction. This incident truly highlighted the exceptional level of customer service and dedication displayed by the crew members at IBEX Roofing. In conclusion, my experience with IBEX Roofing Company was nothing short of exceptional. The outstanding workmanship, dedication to customer satisfaction, and remarkable professionalism displayed by the crew members were truly commendable. I wholeheartedly recommend IBEX Roofing to anyone in need of roofing services. read less
I recently had the pleasure of engaging the services of IBEX Roofing Company for the installation of a new roof, and I am delighted to say that my experience was nothing short of outstanding. From start to finish, IBEX demonstrated... read moreI recently had the pleasure of engaging the services of IBEX Roofing Company for the installation of a new roof, and I am delighted to say that my experience was nothing short of outstanding. From start to finish, IBEX demonstrated a level of professionalism, expertise, and customer service that far exceeded my expectations.First and foremost, the quality of work performed by IBEX Roofing was exceptional. The crew members consistently displayed impressive levels of skill, precision, and attention to detail throughout the project. What truly sets IBEX Roofing apart is their unwavering commitment to customer satisfaction. They actively listened to my concerns, promptly addressed my questions, and ensured I was fully informed and involved in the decision-making process.During the initial home visit consultation, I had a conversation with Josh, one of IBEX Roofing's representatives. He inquired about the satellite dish on my roof and whether I wanted it to be removed during the roof installation process. I agreed to have it removed, assuming that the information would be relayed to the project manager. Unfortunately, it appears that this detail was overlooked, and the crew began their work without removing the satellite dish.However, I must commend the crew members for their prompt response and willingness to accommodate my request when I brought it up as the project neared completion. Despite not being initially included in their scope of work, one of the crew members assured me that he would take care of it. True to his word, he promptly removed the satellite dish. I am extremely grateful for his proactive attitude and commend him for going above and beyond to ensure my satisfaction. This incident truly highlighted the exceptional level of customer service and dedication displayed by the crew members at IBEX Roofing.In conclusion, my experience with IBEX Roofing Company was nothing short of exceptional. The outstanding workmanship, dedication to customer satisfaction, and remarkable professionalism displayed by the crew members were truly commendable. I wholeheartedly recommend IBEX Roofing to anyone in need of roofing services. read less
Ibex Roofing was great. We re-roofed our house and the project went smoothly. The whole team was very responsive, quick to answer any of our questions. Johnny, our project manager, was fantastic - exceptionally friendly, solid communication, and... read moreIbex Roofing was great. We re-roofed our house and the project went smoothly. The whole team was very responsive, quick to answer any of our questions. Johnny, our project manager, was fantastic - exceptionally friendly, solid communication, and trustworthy. I didn't love the initial salesperson that came by to talk us through our options and scope -- came by with the hard sell from every conceivable angle to get us to agree on the spot. But it worked...so...oh well. Overall, very happy with the work. Day 1 of new roof - so far, so good. read less
Service was very professional throughout the process. Onsite supervisor Antonio was readily available for questions, always courteous, and very knowledgeable. He helped make sure the process was complete and correct. Could not have asked for a more positive experience with... read moreService was very professional throughout the process. Onsite supervisor Antonio was readily available for questions, always courteous, and very knowledgeable. He helped make sure the process was complete and correct. Could not have asked for a more positive experience with my roof replacement project. Highly recommend this company. read less
I called Happy Gutters, which is now part of IBEX roofing after noticing that my gutter had pulled off of the house. I called and was greeted by a very kind, friendly receptionist. She had someone scheduled to come out... read moreI called Happy Gutters, which is now part of IBEX roofing after noticing that my gutter had pulled off of the house. I called and was greeted by a very kind, friendly receptionist. She had someone scheduled to come out the next day. The guy was prompt and did a full inspection of my system, took photos, then gave him recommendations. I felt no pressure. The price was reasonable. They originally scheduled for the following week, but my HOA needed to approve the project. They did come out the following week, yesterday, as scheduled. The guy in charge of the installation was super friendly and knowledgeable. The system was installed, then I was given a walk through and shown how to maintain the system that I bought. My house looks great. No more sagging gutters. Every person I have encountered has been friendly and kind. read less
Clear communication, excellent follow through, very smooth from the initial bid to the final inspection. Johnny explained the process before and inspected afterward; he’s a great guy to work with. The job had a few surprise challenges that the crew... read moreClear communication, excellent follow through, very smooth from the initial bid to the final inspection. Johnny explained the process before and inspected afterward; he’s a great guy to work with. The job had a few surprise challenges that the crew took care of, and they finished on time and in budget. I’d recommend Ibex based on our reroofing project. read less
I would highly recommend IBEX to any that's needs roofing services. We had a wonderful stress free experience from start to finish. Special thanks to Anastasia, Dave, Cailen, and all the roof and gutter installers. Everyone was... read moreI would highly recommend IBEX to any that's needs roofing services. We had a wonderful stress free experience from start to finish. Special thanks to Anastasia, Dave, Cailen, and all the roof and gutter installers. Everyone was respectful, punctual, great quality work, everyone worked very, very hard. Exceptional work and customer service. Also they really gave us great education along the way. After our estimate our brand new roof and gutter job was done just a few days later and everything was done in 3 days. We appreciate everyone and thanks again! read less
I was extremely pleased by roofing crew and Johnny the project manager. Ibex was definitely not the cheapest option, there’s an old-school sales pitch involved (which can be good or bad depending on your preference), and there were some paperwork/office... read moreI was extremely pleased by roofing crew and Johnny the project manager. Ibex was definitely not the cheapest option, there’s an old-school sales pitch involved (which can be good or bad depending on your preference), and there were some paperwork/office things that went slightly sideways. Still, I felt that the actual work was well done. The crew really went above and beyond on what turned out to be a more involved project, and if something goes wrong I don’t doubt they’ll step up. read less
All the employees from start to finish were kind, respectful, diligent, professional, hard working and it was a great experience working with them. After our estimate our job was the following week and our roof and gutters with done... read moreAll the employees from start to finish were kind, respectful, diligent, professional, hard working and it was a great experience working with them. After our estimate our job was the following week and our roof and gutters with done within 3 days and it was easy process the entire way. I would highly recommend this company to anyone that needs any type of roofing services. I can promise you will get exceptional service, hard working employees with amazing work ethic and great quality work. read less
I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and... read moreI enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days I got a total return of $6,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Jennifer Email or WhatsApp if you are having difficulties in investing on forex/stock trading.Email: hendrickjennifer450@gmail.com or her WhatsApp: +13856454058 read less
We are very empressed with the level of professional service that we received. Beginning with Anastasia setting up the initial appointment with Joshua. Joshua explained everything to us, each step that would be taken. Whitney followed up the next day... read moreWe are very empressed with the level of professional service that we received. Beginning with Anastasia setting up the initial appointment with Joshua. Joshua explained everything to us, each step that would be taken. Whitney followed up the next day with any questions we might have. Everything was wonderful, the work was done the following week. The two roof installers were awesome, very professional, also did an excellent job of cleaning the area. We have already had complements on how the roof looks. read less
Very please with the results. Caleb was highly recommended to me. He is a very personable person. He went above and beyond what was expected. I very much appreciated his help. He is a very... read moreVery please with the results. Caleb was highly recommended to me. He is a very personable person. He went above and beyond what was expected. I very much appreciated his help. He is a very knowledgeable person concerning roofs. He performed a superior job. read less
We had gutters installed by Happy Gutters (Ibex Roofing) a few years back and love them. Since then we've needed repairs twice, thanks to the weather and damage caused by another contractor, and these guys have been great. Able to... read moreWe had gutters installed by Happy Gutters (Ibex Roofing) a few years back and love them. Since then we've needed repairs twice, thanks to the weather and damage caused by another contractor, and these guys have been great. Able to schedule us in a timely manner and the completed job looks just like new. read less
After the rain I can happily report there are no more leaks. This company did a great job installing new gutters, and even took a bit of time to repaint a 2 ft. section of fascia that needed to... read moreAfter the rain I can happily report there are no more leaks. This company did a great job installing new gutters, and even took a bit of time to repaint a 2 ft. section of fascia that needed to be replaced. The quality of work and product are awesome. I would surely hire them again. read less