I just did my roof replacement using IBEX last month. I work from home and have all the time to watch the whole process. Maybe I am overly involved, but I felt none of my questions and... read moreI just did my roof replacement using IBEX last month. I work from home and have all the time to watch the whole process. Maybe I am overly involved, but I felt none of my questions and suggestions were left unanswered. The crew is amazing, courteous and very efficient. The overall experience is excellent. I would thank Mr. Luke especially, who paid extra attention to details and went above and beyond. read less
I contacted them for a rain gutter job. They did the job on time and followed through with everything they said they would do.
Luke from Ibex Roofing replaced "new construction" plastic exhaust vents with metal vents and upgraded pipe flashings to avoid leak issues in the future (dealt with those in previous home). He did a thorough free inspection and was very... read moreLuke from Ibex Roofing replaced "new construction" plastic exhaust vents with metal vents and upgraded pipe flashings to avoid leak issues in the future (dealt with those in previous home). He did a thorough free inspection and was very knowledgeable, explained things well, had reasonable/useful suggestions and was pleasant to deal with. The work was completed in a timely fashion. Ibex also provided before and after photos or areas they worked on. One of the things that sold me was that they warranty their work for the life of the roof. I hope to never need it and hope they are there if I do. read less
We live in Ridgefield. Our work crew was excellent, scheduled us promptly, friendly, and we loved the results.
Caleb did a fantastic job answering all my questions! Very prompt, and helped us with a patch job until we are able to fully replace later on which was much appreciated.
Everyone was helpful and courteous from beginning to finish product. The job was very professional — I am very happy with the gutter job. A special Thank you to all who had a part in making this adventure... read moreEveryone was helpful and courteous from beginning to finish product. The job was very professional — I am very happy with the gutter job. A special Thank you to all who had a part in making this adventure easy for me!! I will recommend Ibex Roof & Happy Gutters!! read less
Did great! Thanks ibex
Kettner and the whole crew from Ibex roofing was great to work with. When I discovered a small leak in my roof I made several calls and Ibex was the only company with reasonable rates and timeline, and delivered... read moreKettner and the whole crew from Ibex roofing was great to work with. When I discovered a small leak in my roof I made several calls and Ibex was the only company with reasonable rates and timeline, and delivered stellar work. They were recommended to me by a neighbor who hired them for a full roof replacement. We're both happy customers. read less
Hanoa was knowledgeable, courteous, thorough and capable. The work was done quickly and professionally and the extensive cleanup afterwards left no trace of the work. Highly recommended. (ask for Hanoa!)
8-man crew. Tear-off, then 30 squares of roofing applied, mostly in one-11 hour day. 4-man crew returned on day 2, and finished in 8 hours. A good job, and applied professionally. Joshua Lawton, Project Manager, was on-site several times each... read more8-man crew. Tear-off, then 30 squares of roofing applied, mostly in one-11 hour day. 4-man crew returned on day 2, and finished in 8 hours. A good job, and applied professionally. Joshua Lawton, Project Manager, was on-site several times each day over the 2-day job. What Joshua said would happen, and WHEN it would happen, turned out to be WHAT happened. Granted, this is a quality roofing job, with quality pieces and parts, and we paid for that. Joshua returned to our home during the week following application to check over the job that was done. We felt well taken care of. Thank you Joshua Lawton and all of the sub-contractors who were used on our job! read less
IBEX Roof just replaced 8 very old skylights in our sunroom. The new skylights have shades that use solar power to operate … we love them !!! They were installed in one day (long day) by two very hard... read moreIBEX Roof just replaced 8 very old skylights in our sunroom. The new skylights have shades that use solar power to operate … we love them !!! They were installed in one day (long day) by two very hard working and professional IBEX employees. Kettner’s and Luke’s attention to detail on the installation was very impressive and reassuring. Kettner went above and beyond helping us to program the shades after a very long day of installation. IBEX Roof also replaced our roof about 3 years ago - another job we were extremely happy with. Victoria and Ben Fessler read less
Kettner was polite and professional. He got the work done quickly and for a fair price.
Had a really great experience with Ibex. Very thorough & thoughtful quote & uses very high quality products. Thank so much!
They were very professional and explained everything in detail. Easy to work with. My only complaint was that it took longer than I had hoped to get on the schedule, but I know they did their best.
It was so nice that Caleb called with a 30min notification. He was professional, thorough & explained everything clearly. I would definitely use this company again if the need arises!
We have used Ibex Roofing twice, both with great success. We have densely planted, elaborate flower garden surrounding the house, and it was critical to us that plants not be damaged. We had them do a complete tear-off and replacement... read moreWe have used Ibex Roofing twice, both with great success. We have densely planted, elaborate flower garden surrounding the house, and it was critical to us that plants not be damaged. We had them do a complete tear-off and replacement in 2017. They did a spectacular job, the garden came out unscathed, the roofers did not leave a single nail, shingle, or scrap of paper. They cleaned up things incredibly well and the roof is great. This year, I noticed one of our gutters (that they did not install) was sagging and not draining properly. They assessed the job and determined only the gutter and downspout needed to be replaced. They did so promptly. It matches the other gutters very well , and works perfectly. We purchased a 40 year roof, so I don’t know if we’re ever going to need them again, but I definitely recommend them! It is rare to find this level of customer service and responsiveness, and we were very impressed with the care of they took of our garden when they were doing their work. read less
Attention to detail shown during the estimate really set IBEX apart. They gave a thorough step-by-step explanation of the costs and expectations they set for the quality of their work. The crew did not disappoint! I now feel confident my... read moreAttention to detail shown during the estimate really set IBEX apart. They gave a thorough step-by-step explanation of the costs and expectations they set for the quality of their work. The crew did not disappoint! I now feel confident my roof will stand the test of time, plus I get great compliments from neighbors. read less
Ibex provided excellent customer service. Luke did a thorough inspection of our roof and clearly presented the options for repairs. He was courteous and friendly and ensured he understood our repair needs/goals before taking action. Ibex gave us peace of... read moreIbex provided excellent customer service. Luke did a thorough inspection of our roof and clearly presented the options for repairs. He was courteous and friendly and ensured he understood our repair needs/goals before taking action. Ibex gave us peace of mind, and we will use their services again. read less
Caleb, a definite roof professional. Prompt and courteous. He took time to show me the photos and example of product after he had shown my spouse.
We contacted Ibex regarding a leaking roof vent. The next day a representative came out, inspected our roof and then explained the situation - all of our vents were plastic and one had become a problem. He suggested... read moreWe contacted Ibex regarding a leaking roof vent. The next day a representative came out, inspected our roof and then explained the situation - all of our vents were plastic and one had become a problem. He suggested replacing all of them because the problem would persist, over time, with the other ones. We agreed on the work and he was able to get all the parts needed and came back - that same day! - to do the work. When he left, all debris was removed and the area cleaned up. The work is guaranteed for the life of the roof. We are very pleased with the work and will recommend Ibex to our neighbors when they have leaking roof problems (because they have the same builder as we do). read less
Excellent company!
My experience with ibex Roof, was beyond perfect from beginning to end. From the time I made the call to the time I had a sales person come out to give us a quote to the end of the... read moreMy experience with ibex Roof, was beyond perfect from beginning to end. From the time I made the call to the time I had a sales person come out to give us a quote to the end of the project was less than a week turnaround. Matt who ran the job with his two man crew to install the gutters were fantastic. Matt was so professional, pays attention to detail, very friendly, and always listens to the customer, he even does walk-throughs just to make sure the job is done correctly. Thank you Matt for your professionalism, and for being such a wonderful person Dave and I are very happy. We chose your company. read less
Ibex performed maintenance on our 10 year old roof on October 24, 2023. The job included moss removal and installation of new, metal, vents. The existing ,plastic, vents were on a path toward wearing out. Our installer, Mr.... read moreIbex performed maintenance on our 10 year old roof on October 24, 2023. The job included moss removal and installation of new, metal, vents. The existing ,plastic, vents were on a path toward wearing out. Our installer, Mr. Kettner Fields was EXCELLENT, HONEST, FIRST CLASS and KNOWLEDGEABLE . At no time did he suggest we needed to replace our existing roof. Kettner and IBEX Roof are highly recommended. Their communication with us was also great. They are good listeners. We’re already getting set to book them again next year for annual maintenance. Prices are very fair. read less
Hi there! I purchased my gutters about 5 years ago from IBEX Roof. I have never had any problems with them. I noticed they were not draining properly after a storm. I called IBEX and they were out the next... read moreHi there! I purchased my gutters about 5 years ago from IBEX Roof. I have never had any problems with them. I noticed they were not draining properly after a storm. I called IBEX and they were out the next day. Luke came and took care of the issue for FREE!! He was super nice and friendly and happy to help me. What great service. I want to thank IBEX for their great customer service and a special thanks to Luke!! read less
Excellent work. I couldn't be happier with the final results
Very happy with finished roof job. Would recommend I Bex roofing service. Johhny job manager on top of things
they were prompted and felt very trust worthy
We chose IBEX Roof to put a new roof and gutters on our house in 2020. Our realtor recommended the company based on many positive reviews from his clients, and we were very happy with the materials and process they... read moreWe chose IBEX Roof to put a new roof and gutters on our house in 2020. Our realtor recommended the company based on many positive reviews from his clients, and we were very happy with the materials and process they used. We've had them come back to inspect the roof and gutters annually, and every representative we've ever storekeeper with has been very polite and professional. We made an appointment this fall for gutter inspection, and cleaning was recommended based on the announcement of pine needles that had built up on one end of the roof. Caleb came out to do the work and was very friendly and courteous. He took before and after photos to show me what it looked like. I also worked with Whitney in the scheduling office, and he got right back to me with a solution. We've been very happy with the investment we made in our home with IBEX Roof. read less
The open communication prior to IBEX working on our roof, during and after was stellar and extremely important to us. They gave us the dates for the job, arrived on time and completed the job when they said they would.
Kettner was professional and the rates were reasonable. Very happy with the job he did.
Luke & Tristan did a great job! Everything went smoothly!
The roof installation team did a timely and professional job. They cleaned up daily and worked overtime to meet their schedule commitments. Communication by the Project Manager and Operations Manager was professional, concise and effective. The inspection revealed a... read moreThe roof installation team did a timely and professional job. They cleaned up daily and worked overtime to meet their schedule commitments. Communication by the Project Manager and Operations Manager was professional, concise and effective. The inspection revealed a couple of minor improvements which were remedied timely and to my satisfaction. IBEX has agreed to have minor damage to my deck resulting from falling shingles repaired at their expense in conjunction with my final project payment. The roof looks terrific and is warranted for 50 years material and 20 years labor. I highly recommend using IBEX. read less
Ibex and the team were great to work with. Super communicative, prompt, and the work is outstanding. Luke and Hanoa did a great job and were extremely professional. Highly recommend!
Job was done very professionally from start to finish. Can't get up on the roof myself so the myriad of pictures really gave me confidence the job was done right. Luke is an excellent roofer and answered all... read moreJob was done very professionally from start to finish. Can't get up on the roof myself so the myriad of pictures really gave me confidence the job was done right. Luke is an excellent roofer and answered all of my questions; he is experienced and showed it. Cailen organized the whole job and kept me informed of the progress throughout. I know IBEX did an excellent job and I recommend them to anyone needing roofing/gutter work done. read less
They know quality roofing . They took very good care of our property and house. Quality is what they are all about.
Great company they were on time and did a wonderful job, The clean up was very thorough. Josh and the crew are very nice and informative they kept us informed throughout the entire process. I highly recommend Ibex roofing thanks... read moreGreat company they were on time and did a wonderful job, The clean up was very thorough. Josh and the crew are very nice and informative they kept us informed throughout the entire process. I highly recommend Ibex roofing thanks for a great job. read less
Everything went well.
From the initial consultation through the project, IBEX Roofing demonstrated excellent professionalism and customer respect. All schedules, promises, and follow-up concerns were performed with speed and integrity. We truly appreciated the detailed schedules and consistent communication with Johnny and the... read moreFrom the initial consultation through the project, IBEX Roofing demonstrated excellent professionalism and customer respect. All schedules, promises, and follow-up concerns were performed with speed and integrity. We truly appreciated the detailed schedules and consistent communication with Johnny and the entire team. We had no easy roof to replace with steep slopes. The can-do attitude was refreshing, and we valued the respect for our property shown by the craftsmen. read less
Ibex team did a great job on my new roof. They stood behind their word on doing everything they said they would do. Now days that’s hard to come by.
They were on time , very professional and friendly, Did a very clean job. We didn’t have to pick up after them and my plants were un harmed . Finance was easy to get and easy to set up. ... read moreThey were on time , very professional and friendly, Did a very clean job. We didn’t have to pick up after them and my plants were un harmed . Finance was easy to get and easy to set up. We would recommend them to any one that need gutters . read less
We had a relatively small gutter replacement job. From the initial inspection and estimate to the installation, everything was first. class.
Luke did a great job installing gutter guards and treating the roof for moss.
They were very nice. They all went above and beyond!
The tech came out and repaired /replaced all the faults that were identified during the inspection. He cleaned all damaged parts that fell off the roof. The tech was very professional and knowledgeable.
I'm really glad we went with Ibex Roof. We looked at five different estimates and companies before we decided on Ibex. They have a fair price for what they offer, they use high quality locally produced materials, and they *employ*... read moreI'm really glad we went with Ibex Roof. We looked at five different estimates and companies before we decided on Ibex. They have a fair price for what they offer, they use high quality locally produced materials, and they *employ* their workers not subcontract them (which was the only company I spoke to that does). Another rarity seems to be they have business insurance for themselves, the house, and their workers. Speaking of the workers, they are highly trained consummate professionals who got the job done expediently and correctly the first time all while being very polite and courteous; it was a great experience! In addition, our estimator Aaron answered every question confidently and without hesitation, was highly knowledgeable on the work to be performed and the materials being used, and was a great communicator through the entire process. We were not concerned about any aspect of the project, which is exactly how EVERY project, roof or otherwise, should be handled. Everything went smoothly. So like I said, I'm REALLY glad I found this place because the roof looks great. Excellent job Ibex! Thanks again! read less
I will tell everyone that I would choose this company again.
My house has a concrete tile roof, so very few roofing contractors will do any work on it. One of the major concerns, if not the major concern, is knowing how to walk on the tiles without breaking... read moreMy house has a concrete tile roof, so very few roofing contractors will do any work on it. One of the major concerns, if not the major concern, is knowing how to walk on the tiles without breaking any. I was very pleased with Kettner, who replaced some of the questionable tiles on my roof, sealed/caulked for leak prevention, improved the flashing around a skylight and unplugged a downspout (and installed a screen for future clog mitigation). Kettner was very patient in explaining the situation and working with me to find the option(s) that would work for me. Most importantly, he demonstrated to me that he knew how to walk on my roof without damaging tiles. Based on Kettner’s work/communications I would give Ibex a 5 star rating, but for the following reasons I downgraded my rating a bit. Therefore, I would give Ibex a 4 star rating. The person calling me as a followup for the work done was argumentative in my opinion, in sharp contrast to Kettner. Kettner was very surprised at the overall good condition of my roof (house was built in 1987), as have been other roofers I have employed. I have researched a fair amount about what to do/not do and there is more opportunity, in my opinion, for a roofing company in offering other services for those of us who have concrete tile roofs. I wish I could have had an opportunity to speak to an Ibex decision maker about these, as it became obvious that the “followup” caller for Ibex (mentioned above) was not interested in any of these possibilities, which I would gladly pay for if offered. read less
Everyone I dealt with was friendly and professional from start to finish. They worked with my unique site issues and went above and beyond to do so. They exceeded my customer service expectations.
They sent out a once of there roofers named kenttner. Show up on time di thorough inspection of the roof. Point out the damage from a former roofer I wasn’t anticipating. He took care that damage for me. The quote... read moreThey sent out a once of there roofers named kenttner. Show up on time di thorough inspection of the roof. Point out the damage from a former roofer I wasn’t anticipating. He took care that damage for me. The quote was very fair as I had a previous quotes and the company failed to ever show. Avoid pacific west roofing expensive, took forever for an generic estimate (2 mos.) had to call 3 times, and after finally putting down a down payment couldn’t even put me on the schedule after almost a month. - IBEX beat their price easily. - schedule me right there on site (less than 2 weeks). - provide before pics of problem areas and previous damage, thoroughly explain everything that was wrong and what he planned to do. - wasn’t a pushy salesman’s trying to make me buy stuff I don’t need. Solar fans would be sweet, but couldn’t tell me how cooler it would make my attic spaces. If I’m gonna spend that type of cash I need guarantees to justify the spending. - explained all the warranties which last the entire time I own the home or until I eventually replace the roof. - the offer a 5% military discount. So they are a veteran friendly company. - Kettner was prompt and respectful with his communication with me throughout the process. - kettner showed up early and on time. Completed the job by 3pm ish and that included10 roof vents install, 10 roof vent replacements, and 40 feet of edge vents. - cleaned up the little mess he made from the installs. - kettner was very personable, professional, knowledgeable, hard working, and won’t have a problem calling him up again as I saved his number for possible future work as needed. - kettner had nothing but praise for the company he works for. Great culture and he enjoys going to work each day. More companies should strive to provide such work atmospheres as happy workers enjoy what they do and take pride in there works that leads to quality work. This is coming from a small Scorp business owner. Thanks IBEX, with all the shady general contractors, sub contractors, and repair companies I have had to deal with this year. This was by far the most enjoyable and professional company I’ve dealt with. Hope my review helps the next customer. P.s. company also provides interest free loans. It works as long as you pay it off in the allotted time. read less
After asking for referrals from my neighborhood Facebook group, my husband and I decided to call Ibex for an estimate. They came out, spent about an hour doing a thorough and complete inspection of our roof and let us know... read moreAfter asking for referrals from my neighborhood Facebook group, my husband and I decided to call Ibex for an estimate. They came out, spent about an hour doing a thorough and complete inspection of our roof and let us know what would need to be done. The roofing crew arrived earlier than they said they would and they got straight to work. They cleaned up after themselves and the job was beautifully done. We appreciate that they delivered what they promised and with no stress. We have no regrets with our choice to go with Ibex. read less
Ibex did a great job with our new roof and gutters. We scheduled an appointment to get an inspection and got a prompt response. David did a thorough inspection of the roofing, proposed a plan for replacement, walked us through... read moreIbex did a great job with our new roof and gutters. We scheduled an appointment to get an inspection and got a prompt response. David did a thorough inspection of the roofing, proposed a plan for replacement, walked us through the process with precise and clear explanations for terms or concepts that we were unfamiliar with. By the end of discussion, we had a clear idea of the project timeline, materials (physical samples provided that we could ask questions about) and methods to be used as well as an exact price. A few days later, Calien, as project manager, visited to confirm logistics and schedules. On the agreed upon date, Manuel and his crew, efficiently and professionally replaced the roof. The next day, Happy Gutters, did a great job with the gutters, followed by Ibex personnel doing the attic insulation. Excellent co-ordination of all services with a follow-up inspection by Calien to complete the job. He did identify an issue for re-work at no cost to us. Great company with professional sub-contractors and competitive costs. read less
Hired IBEX to replace my roof in order to facilitate solar install. I definitely recommend them. Called them out for a free roof inspection and quote. Victor gave a very thorough inspection, he sat and explained, with pictures, what was... read moreHired IBEX to replace my roof in order to facilitate solar install. I definitely recommend them. Called them out for a free roof inspection and quote. Victor gave a very thorough inspection, he sat and explained, with pictures, what was wrong and what would be done. Competing companies didn’t come close to the level of service IBEX gave me. When the job was being completed, their project manager, Johnny, had excellent communication and professionalism. On top of all that the price they quoted is the price I paid, even with unforeseen expenses, as well as their 20 year workmanship warranty. If I ever need another roof replaced, IBEX will be my go to. read less
We had a great experience with IBEX roof giving us a quick and honest estimate for our roof. And Luke was even able to get a lot of the work done the same day. Couldn’t recommend more.
Great company to work with. Very friendly, knowledgeable and the work was done when they said it would be done and how they said it would be done. The quality of the work seems excellent and is guaranteed. Clean up... read moreGreat company to work with. Very friendly, knowledgeable and the work was done when they said it would be done and how they said it would be done. The quality of the work seems excellent and is guaranteed. Clean up was thorough and with care. Nice to know that we can call on competent and reliable folks to help us in the future should any further needs arise. read less
I was referred to IBEX by another customer. Hanoa was the tech that came out to do an estimate. They did a survey, recommend a treatment plan, as well as take care of an old chimney removal (I wanted). They... read moreI was referred to IBEX by another customer. Hanoa was the tech that came out to do an estimate. They did a survey, recommend a treatment plan, as well as take care of an old chimney removal (I wanted). They were detailed taking pictures and explaining the process. Quick to schedule, and bring my roof up to code. I would definitely consider using their service again in the future. read less
They were great on time Kept us informed on what they found. They called to make sure we were happy. I would recommend this company for any service.they went beyond anything I expected.
Ibex did an outstanding job in replacing the roof and gutters on our house. We are very pleased with the results—-a sound and aesthetically pleasing new roof. We want to thank everyone at Ibex, for their hard work, dedication, and... read moreIbex did an outstanding job in replacing the roof and gutters on our house. We are very pleased with the results—-a sound and aesthetically pleasing new roof. We want to thank everyone at Ibex, for their hard work, dedication, and professionalism, that made this possible. We would (without any hesitation) recommend Ibex, to anyone who needs the best in roofing. Val and Frank Gruber read less
The men who worked on my house, did a great job. They had Great communication, they were professional and worked efficiently to get the job done. I would have them come out again to work on my house... even have... read moreThe men who worked on my house, did a great job. They had Great communication, they were professional and worked efficiently to get the job done. I would have them come out again to work on my house... even have them over for dinner. The team leaders had been helpful and understanding. With them made the project easier. Thank you for your help and time. read less
Really felt good about having them do the work. Ken(not sure how to spell full name) did great job, didn’t rush even though very hot morning and getting hotter!
My attic was way too hot due to inadequate venting, roof caps and insulation. Luke came out from IBEX promptly, did a thorough inspection with photos and bid right on the spot. He was really responsive and professional, as... read moreMy attic was way too hot due to inadequate venting, roof caps and insulation. Luke came out from IBEX promptly, did a thorough inspection with photos and bid right on the spot. He was really responsive and professional, as was everyone I spoke with at IBEX. Luke came out and got all the work done on time in a day, and we noticed the heat difference immediately. Highly recommend this roofing contractor. read less
